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Melia Hanoi

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Luxury
5.0 star property
9.2

Wonderful

Elegance near historic lake serenity

Serene surroundings and elegant design define this property, perfectly situated for exploring shops, restaurants, and the historic Hoan Kiem Lake. Delight in the comprehensive breakfast buffet, spacious rooms, and an inviting outdoor pool area for a truly memorable stay.

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp2.118.480
Rp2.402.356 total
includes taxes & fees
7 Jun - 8 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for VND 1843380.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately VND 571725 for adults and from VND 277200 for children
  • Airport shuttle fee: VND 1990000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Melia Hanoi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Melia Hanoi?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Melia Hanoi on 7 Jun 2026 start from Rp2.118.480, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Hanoi?

This property doesn't offer parking.

What time is check-in at Melia Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Melia Hanoi?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Melia Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1990000 per vehicle applies.

Where is Melia Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Opera House and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified

10/10 Excellent

the dam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, centrally located, bathroom is a bit outdated, needs some touch up, staff extremely polite and helpful , breakfast buffet is a must add on!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vera

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and clean, and the staff was very helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ernest Quentin

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, amazing breakfast, helpful and kind staff.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect, the hotel offered many ammenities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
helpful staff at check in, lovely room.Nice bar area
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Everything was perfect and the most comfortable beds ever!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Boon Hai

Liked: Cleanliness, staff & service, amenities
Great room and warmth staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jackeen

Liked: Cleanliness, property conditions & facilities
Best hotel staff ever
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities
Breakfast menu great selection and service! Excellent staff! Great area for bar location to meet, greet, and free discussion!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities
Comfortable room, great service (we had several repairs and these were addressed quickly). Good location. Sound proofing was not great - we had to listen to frisky neighbours unfortunately.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Haizheng

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in convenient location in Hanoi
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

RYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere, staff, restaurant
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CHI NUN

Liked: Cleanliness, staff & service, amenities
Room is very nice and clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very comfortable, nice, and clean. The Level lounge was great to have access for visits by guests and quiet place to relax.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sat

Liked: Cleanliness, amenities, property conditions & facilities
Nice cleaned room and great service. The staffs go beyond to help us out.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Chi Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, decent size room, staff are polite and helpful, wide variety breakfast, there are restaurants and coffee shops very near to the hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location !
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

TEBNOMA DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel warmly staff and good restaurants.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

TEBNOMA DAVID

Liked: Cleanliness, staff & service, amenities
It was great stay at the Meliá Hotel Hanoi. Appreciated the warm welcoming from the front desk staff at the 20 floor. Restaurant staff very nice and friendly. The Lobby bar is amazing ! Lovely and friendly staff . I highly recommanded Meliá a beautiful hotel very clean and in middle of the old quarter. Accessible to everything you need in Hanoi center .
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choise

Wonderful hotel, modern and comfortable. Has everything you need. Good location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the lake lots of restaurants to eat and ok to walk around at night
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, bar,staff
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Bryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large hotel. Fantastic buffet breakfast. And still walkable to the whole old quarter.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Bernard

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. Great staff and delightful service. The buffet breakfast was delicious and outstanding in terms of variety. Convenient location.
Stayed 4 nights in Apr 2025