Search Hotels in Happy Valley Ranch, Phoenix

"Awesomeness clean"

"I would not stay here again. The room was very dimly lit and felt poorly maintained. The air conditioner barely worked and made a loud, unpleasant noise throughout the night. The carpeting felt dirty, which made the overall space feel uncomfortable. The bathroom was very small, and the tub drain appeared to be broken, which made using the shower frustrating. During our stay we also observed activity in the parking area that appeared to be a drug transaction, which made us feel uneasy about the environment and security. The photos on Expedia show rooms that appear much nicer and better maintained than the one we were given, which was disappointing. Overall, the room did not match the expectations set by the listing, and based on this experience I would not choose to stay here again."

"The experience was horrible. The staff was rude and I will make sure I never stay there again."

"Front desk and bar staff were excellent. Maid staff was ok. Pool area was ok. We had a renovated room and it was decent except for the door was hard to open and close.Ongoing construction so be aware of limitations and noise. Resort is dated and dining options at the resort are limited but a pub and Italian restaurant within walking distance."

"The staff was exceptional. Very attentive, kind, and helpful. The hotel is charming with its mid-century modern decor. We would gladly stay here again because of the great location and wonderful vibe, but especially because of the service. "

"Airport shuttle was great. I enjoyed pool and hot whirlpool, and restaurant. The walls are a little thin in the rooms on 7th floor. I was glad to not have noisy neighbors. Overall a nice two night stay."

"Pool was great"

"Couldn’t use the pool because the geese were using it. Couldn’t use the hot tub because it was dirty. Couldn’t use the fridge because it didn’t cool and froze because the air conditioner was wack! So, no I would not recommend this establishment and by the way I did let them know about the issues and no, nothing was resolved!"

"Breakfast items were fresh and great variety offered. It was easy to call the hotel to get picked up from the airport. The staff were friendly and accommodating "