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"Love this hotel chain! Having 24 hour access to such an amazing art collection makes an insomniac like myself heart’s sing. Will definitely stay here the next time we are Cincinnati. "

"So disappointing!! Booked a King deluxe, got a double full, Mold in the shower, tv broken, no shampoo in shower bottle, trash under bed and behind dresser, leaking bathroom faucet. They manager actually closed that room for repairs it was so bad"

"Great stay and perfect for families "

"Staff was great. Location great. But I got bed bugs during my 1 night stay. "

"Clean room lots of space "

"Great spot"

"Amazing overall "

"Arrived around 2pm attempted to check in and no rooms were available, which is understandable. The they assured rooms are guaranteed to be ready by 4pm. I arrive back at 8pm after the Reds game and my room still wasn't ready and to come back in 10 mins. Once I come back still not ready due to the Manager needs to do the room inspection. I eventually get to check in at 9pm which is unacceptable"

"great room"