Hotel dekat Hatale Tea Factory

"Do not deal with this lodge. We originally booked 2 nights. Due to terrible circumstances in Sri Lanka, we couldn’t make it on the first night due to flooding and access to the lodge. The next day, the lodge told us again not to go there as it was still not clear and unsafe. Therefore, I requested a refund like the day before because it wasn’t our choice not to visit, but the lodge. Since this, there has been no reply to emails or refund requests to explain. Terrible. "

"Beautiful property. Well maintained. Appreciated the nature walk and yoga sessions. The thermal pool was great. However very poor value for money. The Sri Lankan food was bland and the food left much to be desired for. Although the food was well presented the flavours were lacking. No menus options, very limited juice options, most things are chargeable. Nothing was really offered. Staff responded to requests but had to ask for everything. Was disappointed. "

"Amazing location. We had a very pleasant stay at the hotel. Very hospitable staff, especially the staff at the reception and the staff at the restaurant Mr Hakeem were very helpful. "

"De lobby was kil en sfeerloos. Overal felwitte spaarlampen. Slechte acoustiek zoals in een grot. De suite was groot en met gigantische terrassen met zicht al om. Het bed was van goede kwaliteit. De afwerking van de suite liet te wensen over. Er waren overweldigend veel knoppen voor de verlichting (wederom witte spaarlampen). De afwerking kon beter. Geen kitranden, losse wandcontactdozen, losse deurslot. Het bad werd niet warm genoeg. We hebben bijgevuld met de waterkoker. Het diner was een...

"Let me start with the good points since there are very few : the look of the room - beautiful Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided : - we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...

"L’équipe de l’hôtel est très très dédiée. Si vous souhaitez du calme vous l’aurez mais il faut aussi vous attendre à avoir un employé derrière vous à chaque instant. Par exemple, ils veillent jusqu’à ce que vous rentriez le soir. Je recommanderais de privilégier cet hôtel en haute saison car en basse saison il n’y a …. Personne. Cela rend l’expérience un peu bizarre car ils sont obligés de tout préparer seulement pour vous cad la piscine, la salle de sport, le bar. Je n’ai que peu de comparaison...

"Bra hotell! "

"Lovely location, friendly staff , great walks Be aware there are limited hours for electricity; more a camping experience than glamping ! "

"Scam. Stay away. They lie about most things. No Wifi, No restaurant, bugs and cockroaches "