Hotel Keluarga di Hauppauge

"Have stayed here a few times, suites are nice and clean, rooms are affordable, front desk staff does need to be a little more professional though"

"Clean and comfortable. Most friendly staff. Close to shopping"

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"I really didn't have an opportunity to eat breakfast with them however my mother stated it was excellent. The rooms are clean and just as the picture very nice. I would definitely stay here again an suggest it to everyone. The Asian and Spanish front desk attendants were accommodating and extremely nice. The curly haired young lady was not so nice and that's coming from my mother. OVERALL COMFORTABLE AND CLEAN. The housekeeper comes everyday not like most of the hotel's I very stayed in."

"Customer service needs major improvement. They need to communicate better. Instead of helping they become very rude. They do not tell you their policy and then confirm they received your request, but never apologize. Receptionist hangs up the call and then doesn’t answer just to later say “you got cut off”. Our room was not as bad. It was clean. But their reps need better training. They are dealing with paying customers. "

"Very clean and convenient property. Pleasant stay"

"We were surprised not to find a coffee machine in the room anymore, even though the room charge was significantly more than last time. They cannot charge like a luxury hotel with not even the minimal services such as a coffee machine"