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Ulasan untuk Radisson Hotel Hauppauge-Long Island

3.5 out of 5
Radisson Hotel Hauppauge-Long Island
110 Vanderbilt Motor Pkwy, Hauppauge, NY

Ulasan

6,0
Penilaian 10 - Sangat Bagus. 221 dari 1003 ulasan" "
Penilaian 8 - Bagus. 165 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 179 dari 1003 ulasan" "
Penilaian 4 - Buruk. 172 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 266 dari 1003 ulasan" "

6,2/10

Kebersihan

6,8/10

Staf & layanan

5,6/10

Fasilitas

5,6/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Janet

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Should have a free breakfast for the price they charged.
Menginap 6 malam pada bulan Mei 2024

6/10 Cukup Baik

Jennifer

Tidak Disukai: Kondisi & fasilitas properti
The parking lot is very dark and the pool and rooms are run down but the staff is very nice and very accommodating.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 27 Mei 2024
Thank you for your feedback we will address the areas of concern you mentioned with our team , we sincerely appreciate it you taking the time to klt us know

8/10 Bagus

nancy

Disukai: Kebersihan, staf & layanan
👍
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 27 Mei 2024
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

8/10 Bagus

Antonio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 27 Mei 2024
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

8/10 Bagus

Manouchka

Disukai: Kebersihan
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 27 Mei 2024
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

10/10 Sangat Bagus

yasmine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and plenty of space for parking. Excellent service and very clean.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 24 Mei 2024
Thank you Yasmine, we appreciate your feedback.

10/10 Sangat Bagus

yasmine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome service and great experience. Very clean and organized.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 22 Mei 2024
Thank you for your review we sincerely appreciate it, and look forward to welcoming you back.

10/10 Sangat Bagus

Alan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its well groomed
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Radisson Hotel Hauppauge pada tanggal 22 Mei 2024
Thank you for your review we sincerely appreciate it, and look forward to welcoming you back.

10/10 Sangat Bagus

Carmelo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 20 Mei 2024
Thank you for your feedback we sincerely appreciate it.

6/10 Cukup Baik

Christopher

Traveler bisnis
Disukai: Staf & layanan
This stay was convenient, the staff was pleasant, the price was reasonable, there were various things from the lobby to the hallways to the room that need maintenance/repair, the hallway air needed refreshing as there was a stuffy smell.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 20 Mei 2024
Thank you for your feedback we sincerely appreciate it.

10/10 Sangat Bagus

yasmine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service and great experience. I would love to stay here again. Very clean and organized. 🤗
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari JX pada tanggal 17 Mei 2024
Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. We're glad you found our service top-notch and enjoyed your stay. We look forward to welcoming you back, and don't forget to take a dip in our pristine pool next time!

6/10 Cukup Baik

albert

Tidak Disukai: Kondisi & fasilitas properti
It had a restaurant near by and stores
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Radisson Hauppauge Hotel Team pada tanggal 14 Mei 2024
Thank you for your review we sincerely appreciate it

8/10 Bagus

DeForio

Disukai: Kebersihan
I would like to see the front desk employees in uniforms. Each day it looked like "random" people were working behind the desk. No name tags, hats, people just hanging out behind the the desk. Additionally, I wasn't sure where or when the restaurant was open for breakfast. It looked dark and looked like it wasn't open. The TV had poor service in my room, but the room was clean.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Radisson Hauppauge Hotel Team pada tanggal 14 Mei 2024
Thank you for your review. A uniform and name tag is essential, and we will work on getting this sorted out. Lighting the breakfast area and the TV service in the room will be our priority.

10/10 Sangat Bagus

Omar arturo

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Ok
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Radisson Hauppauge Hotel Team pada tanggal 14 Mei 2024
Thank you for your review we sincerely appreciate it

6/10 Cukup Baik

Bindya

Disukai: Kebersihan, staf & layanan
Cold breakfast
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 11 Mei 2024
hank you for your review we sincerely appreciate it, we will drill down on what happened with your breakfast, our apologies

6/10 Cukup Baik

Rose

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 12 Mei 2024
Thank You for you Feedback

10/10 Sangat Bagus

Carlos

Disukai: Fasilitas
Clean and peaceful
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 10 Mei 2024
Carlos, Thank you so much for your 5/5 score and comments. We sincerely appreciate it!

2/10 Sangat Buruk

Michael

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 10 Mei 2024
Dear Michael, Thank you for your feedback, we are sincerely sorry that we did not meet your expectations.

10/10 Sangat Bagus

Patrick

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 8 Mei 2024
Thank you Patrick, we appreciate your 5/5 and will share it with the team!

4/10 Buruk

Robert

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I stayed at Radisson in Freehold NJ two nights ago. Property manager may want to visit this facility to see what a proper hotel should look like. The Hauppauge facility is broken down, old and the rooms in very poor condition. We even had to request a change in rooms due to half a dozen burn holes in the rug which were about the size of a quarter. Right in the middle 0f the room. Seriously.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 6 Mei 2024
Thank you for your Feedback, we are sincerely sorry we fell short of your expectations, We will address your review with the team.

2/10 Sangat Buruk

Carlos

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 7 Mei 2024
Dear Carlos, Thank you for your feedback, we are sincerely sorry we fell short of your expectations. We will continue to train our team on service, and anticipate guest needs.

4/10 Buruk

melissa

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Im sure 50 years ago this place was something great....but now...not at all. I did not heed the warnings given in the majority of the reviews I read. Please don't make the same mistake. Upon arrival I noticed how dark it was inside. Reminded of a 1920's lounge. It was dark confusing...after taking the one and only elevator up to our floor, we then walked 8 blocks to our room...it was ridiculous. Got into our room only to find out the tv didn't work and neither did the thermostat. I went down to the desk to let them know. He sent up 2 "maintenance" guys who "fixed" the tv and air...of which neither ended up working right anyways. It wasn't their fault, i get that.they even told us most of the tvs were this way, so even if we changed rooms, we'd more then likely have the same issues. There was also no microwave to heat up the food we had. Another concern was that anyone could come in through the back entrance.. both doors were never properly shut and there was no lock that you had to swipe your keycard to get in...literally anyone could've come in, and even go into the pool area of which was not properly secured!!! Nothing to worry about there! So if you still decide to go, keep an eye on your kids! As crappy as the Clarion is, which isn't far away, i can say at least they have a working tv and microwave and doors that lock... never thought id give them a shout out...but there you go!!!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 6 Mei 2024
Melissa, Thank you for your feedback, and our apologies on the TV/Thermostat, and the doors , we will investigate these issues with the team. We are sincerely sorry we fell short of your expectations.

10/10 Sangat Bagus

Christian, SAN ANTONIO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spacious rooms and great staff
Menginap 7 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 6 Mei 2024
Thank you so very much for your review, and 5/5 Rating we sincerely appreciate it!

10/10 Sangat Bagus

Maria

Menginap 6 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 27 Mei 2024
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

6/10 Cukup Baik

Steven

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Stayed for 3 nights, not once did cleaning service clean the room. The room climate never went below 77 degrees even with adjusting the temp.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Radisson Hauppauge Hotel Team pada tanggal 3 Mei 2024
Thank you for your feedback. We are sincerely sorry to hear your stay was not up to our standard, and we will take corrective action.

2/10 Sangat Buruk

Jahmel

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service was terrible…gave us someone else’s room key that was already booked.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 2 Mei 2024
thank you for your feedback we are sincerely sorry to hear your stay was not our standard, and we will make corrective actions.

10/10 Sangat Bagus

Radia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and beautiful hotel and the staff are friendly
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 1 Mei 2024
Thank you so much for your kind words, we sincerely appreciate it!

10/10 Sangat Bagus

Karishma

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 2 Mei 2024
Thank you we sincerely appreciate your review.

2/10 Sangat Buruk

Greta

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is out dated. We could not watch live tv. Our room did not get cleaned by room service. Customer service was poor. The towels are thin and scratchy. The furniture was dusty. The building on the outside was not repaired and outdated. Parking lot was always difficult. I will never stay here ever again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 30 Apr 2024
Thank you Greta for taking the time and giving us your feedback. We will speak with the team, for corrective action. We are sincerely sorry we did not meet your expectations.

6/10 Cukup Baik

Margaret

Staff was slow even though there were no guests- not friendly whole place smelled of weed.
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 29 Apr 2024
Thank you for your Feedback we sincerely appreciate it. We will drill down on the Front Desk Check in, and the odor.

10/10 Sangat Bagus

Christian, SAN ANTONIO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel located in central Long Island. The staff is great and the amenities are outstanding
Menginap 7 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 29 Apr 2024
Thank you for your Feedback we sincerely appreciate it

8/10 Bagus

Fallon

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Room was clean but hotel is very old.
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 29 Apr 2024
Thank you for your feedback, it is appreciated.

6/10 Cukup Baik

Gary

Traveler bisnis
Tidak Disukai: Fasilitas
Needs some upgrading
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 25 Apr 2024
thank you for your feedback we sincerely appreciate it, and will share it with the team.

2/10 Sangat Buruk

Yigal

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would not recommend this hotel to my friends.
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 24 Apr 2024
Yigal, thank you for your feedback, we are sincerly sorry we fell short of your expectations. We will drill down on our services and take corrective action.

6/10 Cukup Baik

Shannon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Other than my card being charged after I done paid and paid a deposit which I’m waiting to get back. The room was good wish it had a microwave, the bathtub was leaky but for the time I needed it for after my surgery it was convenient.
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 23 Apr 2024
Thank you Shannon for your feedback, we are sincerely sorry to hear of your leaky bathtub, and we will have the team address this. Your unused deposit hold will be released 5-10 business days depending on your back

2/10 Sangat Buruk

shaunta

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very nasty and not helpful
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 23 Apr 2024
Thank you Shaunta for your feedback, we are sincerely sorry to hear this, and will look into the matter.

6/10 Cukup Baik

Vanessa

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
We had booked a room with a king size bed and when we got there they told us they only had rooms with two beds available and the beds were full size.
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 23 Apr 2024
Thank you for your feedback, we sincerely appreciate it. and our sincere apologies for not having the King bed accommodation's available for your arrival.

10/10 Sangat Bagus

Javier

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel muy lindo y limpio
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 22 Apr 2024
Thank you for your feedback. and 5/5 rating, it is appreciated.

10/10 Sangat Bagus

Christian, SAN ANTONIO

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location in central Long Island. Great for event hosting.
Menginap 7 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 22 Apr 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 Buruk

Leota

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
My key stopped working , i went to the desk twice in a row. The desk person came back up with me the 3rd time to “make sure i was at the correct room & doing it right” only to find out that i was correct. Then he told me to stay there and he went back downstairs and came back up with no avail . Then he ended up calling maintenance and they handled it . Building outside needs work for sure . The front doors don’t close and there’s only one door that opens in the front to get out. This place needs help.
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 22 Apr 2024
Thank you for your feedback, we sincerely appreciate it, and will utilize it for improvements with the team, and maintenance department.

6/10 Cukup Baik

china

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 22 Apr 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 Buruk

Clyde

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 22 Apr 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 Bagus

Teshana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Recommended , it was clean and the staff were nice, it's just the check in time and check out. Usual check in time was 3:pm , i checked in at 6 pm but still had to check out at 12. I was told $25 for 1 hour etc, $75 for 2 hours and $100 for 3 hours, other than that they were nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 22 Apr 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 Bagus

Anita

Bepergian bersama keluarga
Disukai: Staf & layanan
We came for the dance competition week. No restaurant in the hotel ( very limited timing ) and not much in the area. My room was clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 19 Apr 2024
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 Sangat Bagus

ana virginia

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
👍
Menginap 4 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 17 Apr 2024
Thank you for your 5/5 rating we sincerely appreciate it and will share it with the team.

2/10 Sangat Buruk

Antoine

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bad
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 17 Apr 2024
Dear Antoine, we are sincerely sorry we did not meet your expectations, we will continue to drill down with the team, on raising the bar.

8/10 Bagus

Fernando

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 22 Apr 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 Bagus

Ruth

Menginap 2 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 19 Apr 2024
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 Sangat Bagus

Christian, SAN ANTONIO

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location in central Long Island. Outstanding staff that go above and beyond to make your stay enjoyable
Menginap 7 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 15 Apr 2024
Thank you for your feedback, we sincerely appreciate it!

4/10 Buruk

Joan

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Room was nice, clean. Ran out of hot water.
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Radisson Hauppauge Team pada tanggal 15 Apr 2024
Thank you for your feedback, we are sincerely sorry to hear about the hot water, and we will check on that with our team.