Hotel Keluarga di Hayle

"Room was beautifully decorated sofa was so comfy . Amazing attentive staff so helpull and informative. Especially the lady on reception in the swimming pool . Food was excellent. We had a wonderful stay thank you 😊 "

"I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead. After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon...

"Bar and restaurant is nice and modern, looks like it's recently been refurbished. Food is great! Rooms look like they've been decorated somewhat recently but not completely refurbished. For the price, I would stay again"

"A lovely stay. Good choice on the breakfast menu. Staff need to be more aware of customer requirements, eg table to be cleared, breakfast orders to be taken."

"Absolutely beautiful family set of rooms, stunning view of St Michael’s Mount, w causeway right outside. Unfortunately, windows covered w scaffolding and workmen starting on our 2nd day, making bathroom without curtains unusable. Reception unhelpful (blamed property company) until the last day of our complaining when they offered a small discount on our stay (but still didn’t cover window). Although we received notice a week or two before our stay that this was happening, that doesn’t really ...

"Bit of a mix up with the bill when checking out but sorted quickly by the night manager. Restaurant service was slow especially if busy, staff were great . Spa was good. Would definitely stay again"

"Perfect stay . Staff lovely ,location and restaurant/bar perfect ."