Hazardville hotel guide. Best Western hotel in Hazardville, Enfield

"We were really looking forward to our stay. For a high end luxury hotel our room and parts of the hotel we walked through were quite scratched up, dented and not in great shape. I went use a guest robe and there was a big hairball in the sleeve. And then the day we arrived we had come from a specialty bakery where we bought $75 worth of baked goods to take home to share with family and friends—however we went out for the day and put the do not disturb sign on the door— when we got back later that day our room had been “touched up” and our entire bag of baked goods was gone. We had left our bags open as well because we weren’t planning on having our room cleaned that day— so the overall experience felt very violating. Lastly, they have no guest parking. We will definitely never stay here again."

"Everything was ok"

"The breakfast buffet was lovely. Our concern was that all guests are charged an additional $20/day for amenities. We were there on a Monday overnight. The restaurant was closed, the pub was closed, the pool table room was closed, the pool wasn't open yet for the season and there wasn't any special programming. It would be more transparent to just include that $20 in the fee, then to make it seem like you are getting some extra amenities that any other hotel would just have included in the cost"

"Yes"

"Hotel itself was clean and all good but very sketchy area. Arrived to chaos in the lobby"

"This property is terrible. No staff availabile to give you fresh towels.They dont clean the rooms on a daily basis nor check rooms to replenesh required supply on a daily basis. They need to share information regarding room cleaning ,beddings and providing blankets on the beds and not a thin bedsheet that does not keep you warm in bed. Very disappointed client .wonderede if this was really a Windham property."

"Staff were super friendly. The room was very clean."

"It was smokefree room but smells cigarettes anyway…"

"Absolute worst hotel bed I have ever slept in"