Hotel dekat Heart & Hands Wine Company

"The hotel was as pictured, and parking was free and accessible. Christina at the front desk was very helpful when our reservation ran into a hiccup or two. She cheerfully resolved the issue in a timely and professional manner. The establishment was clean and the beds comfortable. The main reason we chose this hotel was to be close to the attractions, as many were in walking distance."

"Inn was beautifully renovated while maintaining its historic character. Weather was great when we stayed there and it was so nice to be able to open the windows for fresh air while we slept. Windows had screens and we were on the third floor. Area was quiet. Our room was very large, clean, and provided lovely toiletries. Free, convenient parking was appreciated. Check in and out was easy. Continental breakfast had varied offerings and was adequate. We highly recommend for a nice change from a...

"Nice stopover stay. The air conditioning was loud and a bit cold, though. Couldn't figure out how to turn it down/off."

"-"

"Simply perfect in every respect."

"Nice place."

"The front desk personal was the greatest The biggest issue was that the cleaning staff never came and changed out dirty towels for clean ones. Had to go to the front desk and ask for clean ones every day we were there."

"There was a virtual check in machine that was a terrible experience. I couldn’t hear what the screen was saying, the volume was too low and the person (?) on the screen could not make the volume louder. The lobby door was locked so I couldn’t access an actual live person. When a human came to assist the experience improved exponentially! The person was kind, friendly and helpful."

"Fake pictures of the rooms and hotel"

"The Lux worked great for us. We had a pup with us, so they placed us near the exit. We liked the location. We spent 3 days exploring the area around Seneca and Cayuga Lake. It was comfortable. We liked that there was a restaurant attached where we ate dinner a couple nights. I will be passing through the area again in a week and am planning on staying there again."