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"Staff were great and helpful "

"An elegant hotel with excellent service perfectly situated across from the Guggenheim Museoa in Bilbao. I feel fortunate to have had the chance to stay there, mil gracias."

"Great wellness center with whirlpool, sauna, and steam room!"

"great room setup for the kids, overall great hotel"

"Nice stay"

"Location was the best, restaurant was closed, room and bathroom very comfortable, all great and people extremely nice. Jesus was very helpful."

"Good value for money. Surprisingly easy to get in and out of San Sebastián as there is a bus stop right outside the hotel. Swimming pool area could be better but the children didn’t mind! "

"Excellent stay. Beautiful and impressive hotel"

"Decent hotel all round "