Hotel dekat Heights Branch Library

"Beautiful hotel! Staff super friendly. "

"Didn't have breakfast, plenty of coffee. in our room "

"Great"

"Electric black out curtain did not work! Room was on the street side and shopping mall parking lot lights were a nuisance. "

"This hotel is amazing! From the breakfast to the quiet rooms. The hotel was packed and never once did I hear a guest or have water pressure issues or temperature at this hotel. Best stay yet! Highly recommend this location."

"The staff were excellent."

"*Excellent customer service. *The room was clean. *The breakfast was delicious. *Nice pool and gym. **When we arrived, our bathroom only had one roll of toilet paper and the body wash bottle was empty. **Overall, a very nice stay. "

"The room.was filthy, dirty mirrors, marijuana smell all through the hallways, No towels, dirty linens, The A/C made weird noises..."

"I've stayed in this hotel 4-5 times over the last 3 years - it used to be pretty good. BUT...I no longer recommend it, not will I be returning until the sale of this property is completed (it is up for sale). 1. Card readers for the external access doors on the East & West side of the building need 3 or 4 tries in order to work, so guests place a rock to prop the door open negating any semblance of security. Remove the rock, next time you walk the dog - it's back. 2. On nightstand where the...

"Very limited check-in & check-out hours, but Manager did respond to my phone call, and I put my key in a locked box by the front door. No soap or shampoo in the room; fortunately I brought my own. Almost ran out of toilet paper; should have a spare roll if getting low. "

"It was really nice , but pool was closed but overall amazing! "

"The shower had hair from previous guests. No hair drier as listed on website was available. No couches were in the “suite” as pictured. Only 2 beds-no closet or dresser. Washing machine ran at all hours of the day/night and vibrated so much woke us up at 230 AM. Staff smoked right outside the entrance even though a sign said must be 25 feet away to smoke. Would not recommend even in an emergency. "

"Check in was awful, had to walk across a huge parking lot with luggage to another hotel then walk all the way back with luggage to check ourselves in with no one on duty. No elevator for rooms on second floor had to haul our luggage up flights of stairs. Poorly maintained, curtains in room had several holes in them, lampshades had tears, microwave light blinked off and on during microwave waving. There was a large brown spot on the carpet near the door and there was an ironing board with no...