Search Cottages in Helgenaes

"The hotel has a trendy look and is conveniently located within walking distance of the train and bus stations, as well as the city centre. However, the room was quite small for a twin room, with no chair or table provided. We were initially asked to pay for luggage storage, but after some discussion, it was offered free of charge. I also requested room cleaning during our stay, but unfortunately, it was not carried out."

"The rooms are basic and the shower/toilet is a confined space. The staff are very helpful and it is in perfect location. The amenities such as lounge area are comfortable and convenient."

"Breakfirst okay and barking very safe. Room was clean."

"Good hotel, good location."

"When I arrived elements of my room wasn't clean so I asked for the cleaner to redo it. The toilet still wasn't 100% clean so I ended up having to do it myself. The staff kind of apologised. Disappointingly there was no offer of compensation for what I experienced - not even a free coffee, drink or breakfast. Nothing. Just a disappointing experience and it affected the start of my holiday. "

"Pretty little hotel but expensive for what it is "

"Great room spacious and light Staff brilliant service and informative "

"Extremely small rooms and narrow stairs. Arrives to this hotel after 26 hours of travel. No one at desk (5pm). Waited 10 mins. Finally someone showed up— told her I was exhausted. Was given room 45 which (I thought) meant 4 flights of stairs (I was dead on my feet). No further instructions were given. I hauled all of my luggage to the top floor to find there was no room 45. Hauled it all back down again to ask where I was supposed to be — was told with a giggle that they should have given me better directions… the room is an annex off of the first floor 😡 Made it to the room, took a nap and awoke —took a lukewarm shower (ran water for 20 mins to no effect). Went out for a late dinner, only to return to a locked door that my key wouldn’t work in (!) Found two number in the poorly lit entryway — called them both. The second gave me a code to get in (was I supposed to have this? Who knows.). Anyhow, I finally got in. Came down for breakfast in the am— no one at the desk. Decided to try my luck elsewhere. It was my only night there and I was not sad about that. "

"Very nice staff!"