Hotel Keluarga di Hellaby

"Overall a clean room. The staff were very professional and friendly both on check in and out. "

"AMAZING air con!"

"We visited for the first time for our wedding anniversary and the staff went that extra mile to make our stay extra special, we would definitely stay again,thank you"

"We loved our stay here , stayed just the one night as we were visiting our daughter the next day in Bakewell , just a few things to point out which would not put us off returning, but need to be addressed we feel , the room was very clean , but the dust let it down as it had not been touched , no safety mat in the shower & I slipped and hurt my back as it was very soapy & slippery & the fan in the room was very much appreciated as the weather was so hot , but when my husband moved it , the...

"Room a little tired, bathroom had a number of things needing repair, eg. Toilet roll holder, drainage for bath. Room was also a little hot and AC not very effective… outside temp was 23 degrees or so… so when heatwave hits it will be overly warm in room to get a good night’s sleep. Staff very friendly, and hotel atmosphere was good. Didn’t try food - dinner or breakfast, nor tried gym, so cannot comment on those. Only two working ionity chargers due to people having stolen cables… not fault of...

"I cannot say enough good things about this hotel and its staff. Everything is perfect. It’s recently had some updating, and it was a pleasure to stay there. The room was clean, the staff were polite and accommodating, and the whole experience was just perfect. We love staying here and highly recommend it."

"Disappointing one night stop over. Its more of a business traveller, conference & private events venue than a country house hotel. Suite 15 is directly opposite the kitchen extractor fan which is on from before 5.00am until the kitchen closes at night & can easily be heard in the room. The room only had one bedside table & lamp, the glazed entrance is fitted with opaque glass & is the only window so there is no view. If you could see out you would be looking at the car park. The tv is old & has...

"When we arrived just after 2pm it was like stepping onto the Marie Celeste. We finally found a few customers who told us that only member of staff doing front of house was getting ice cream for their daughter. When she appeared we asked about food but was told that the kitchen closed at 2 and that we would need to go out if we were hungry. Checking us in, she was very pleasant but hadn’t read my email sent a couple of days before to say we were bringing a dog which didn’t smack of...