Cari Cottage di Hemel Hempstead

"Comfortable very well equipped chalet. The chalet had everything I needed - kitchen utensils, oven, microwave, toaster and kettle. Also tv. Comfortable bed too. The setting is lovely right on the river bank and useful to have parking right next to the chalet. There was also some outdoor space and walks right from the chalet. "

"Excellent location and in perfect condition, couldn’t have been happier "

"we were re-imbursed the cleaning money. The property was disgusting. Hair in beds, foot particles on range, on kitchen floor and dinning area. The condition of the property was more in tune with a hostel rather than a house for a family. The list of things that need to be fixed is to long. From patio doors that didn't close to stair banister hanging off the wall. There was only 1/4 toilet roll in the house for two toilets. We had to wash the sheets before we could sleep in the beds."

"We had absolutely no heating. I tried several times to contact the owner by email, messenger and by phoning her. No reply. I had been in contact with her regarding check in via email and messenger, I even sent a photo of the temperature in the house. 10 degrees. I had to source 2 radiators myself, which a kind neighbour lent us. I would like a refund for our inconvenience "