Herald hotel guide. Best Western hotel in Herald, California

"The room was dirty, there was no topper or a remote for the tv , we called and it took a while to bring them . Which in my opinion should already be there along with a clean room . The covers smelt like they hadn’t been washed. "

"Parking was easy"

"The continental breakfast was basic And tasteless It offers waffles, toast, and muffins, breakfast cereal, some fruits, and bananas It is very clean, but the egg breakfast is very basic and tasteless The housekeeping was exemplary The front desk staff was exemplary They would stay there again, but I would bring my own breakfast"

"Convenient location"

"Room was clean, bed comfortable. AC was horribly loud and woke us up several times. Very noisy outside. Not a good night's sleep. Won't stay there again"

"Accessible room had floor tiles lifting which were a trip hazard. Duvet must have been put on the bed wet, bc the center of the mattress was wet (not stained just wet). Called down, no one answered phone, went down and was told someone would bring new bedding up. 45 minutes later I went down and the clerk handed me bedding to change it myself."

"Clean room, staff polite, terrible hard pillows, missing vanity light bulbs. Everything else was fine. parking was great, breakfast was average"

"Everything was amazing"

"Disgusting, stains everywhere and towels and sheets had grey residue. Included soap was bad and there wasn’t enough of it. AC was intermittent and everything was rusted. Terrible area as well. Cheap though, but you get what you pay for."