2/10 Terrible
Anonymous
19 Sept 2009
Disliked: Cleanliness, staff & service, room comfort
Don't be fooled by the "4-star Resort"!
Pros:
Close to the beach and bars.
Nice grounds with trees and bar next to the pool.
Free WIFI in lobby area.
Remote controlled AC.
Cons:
-Not a resort at all. Just cause they have pool doesn't make them a resort. Motel 8 doesn't call themselves a resort!
-Not so private pool located in front of the restaurant which always has people sitting outside, so you can't just relax without hearing noise or smelling cigarettes.
-Horrible service, short tempered male receptionist required that I pay cash for the additional person.
-Sewer smell like bathroom which we were unable to air out no matter how long we had the window open.
-The man that helped with our bag ripped my handle since he didn't care to take both handles.
-Staff and other European guests smoked a lot so you cannot escape it.
-We had a horrible view of the freeway and an abandoned building.
-The TV was about 12" big and broken.
-Refrigerator was locked unless you pay 10 Eur / day.
-Not a real double bed since they just combine 2 twin beds together. My husband and I had separate twin blankets.
Overall, they say that they are a 4 star hotel, but beware since that is in Greek standards not US. We asked the receptionist what makes them a 4-star, and they said that it is in Crete standards where they get a star for their amenities. Meaning a 12" non working TV counts as 1. A pool is another. Then a disability ramp counts as another and so on... In US I would rate this place a 2-star hotel tops just like a Motel 8! Don't waste your money here.