"The hotel is a mixed bag. The main building is grand and impressive, but mostly used for events and the bar. The rest of the hotel is tired in places. Our room was supposed to have air conditioning, but the "air conditioning unit" was only a fan with no capability to cool the air. Upon broaching the subject with reception staff I was asked to "just open a window" which was not the answer I was looking for. I requested a desk fan which they told me they'd look into providing. But never received one. It wasn't even a hot day, but the room was stifling. And strangely the radiators in the corridors were all set to full power. Our bedroom shower room had signs of mould on the ceiling and had a musty smell upon entering it. The hotel pool is a nice benefit, but again is in need of repair, the ceiling is damaged and the changing rooms are poorly presented. Breakfast was good quality and mostly well stocked, the staff were helpful when called upon. The grounds of the hotel are large and could be a real asset but unfortunately are also neglected. The best parts of the hotel are lovely. But the worst parts drag the rest of it down."
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