Heybeliada hotel guide. Rotana hotel in Heybeliada, Istanbul

"Beautiful hotel with amazing service. Erhan and Sedat handled our requests quickly and professionally. Tuğba made breakfast enjoyable every morning."

"We had an amazing experience staying here. The rooftop restaurant view is spectacular. Ozan and Murat were especially helpful arranging transportation and tours. Fatma was very professional and made sure our stay was comfortable. Ali, the hotel manager, clearly leads a great team."

"Friendly "

"Extremely happy with our stay at the Sultanhan Hotel. Rooms are big and clean. Fantastic location but by far, what shines the most at this the hotel, is the friendliness of the staff. Definitely a place we will chose again if we come back to Istanbul. The restaurant is also great. "

"Good hotel and ideal location close to Train station and shopping mall. Train to famous shopping area in Istanbul was about a 25 minute ride. "

"A"

"Hotel is in good location however very poor guest relations. I have already paid everything except extras via Expedia. At the end they asked for a service charge??? I have never heard from any other hotels at the checkout I have to pay for service charge. I didn’t use any restaurant or bar at the hotel and they asked me to pay for service charge. They force you to wear hat for using the swimming pool which many others never wore any. In all three stars more generous for this hotel!"

"Great price great staff great amenities!!!"

"Always happy to stay here, staff never fails me, always go above and beyond, the fact that it was Ramadan they still came around and gave us water day and night with a little snack. Very caring and considerate. Thank you. I am now a member ☺️"