Heybeliada hotel guide. Shangri-La Hotels and Resorts hotel in Heybeliada, Istanbul

"The breakfast was nice but I wouldn't describe it as excellent. The spa is nice but unfortunately the steam room wasn't working when we visited. The room was smaller than I expected based on the description but it was very clean and the bed was super comfortable."

"The rooftop view of Hagia Sophia and the Bosphorus is spectacular. The staff were attentive and protective."

"A"

"Hotel is in good location however very poor guest relations. I have already paid everything except extras via Expedia. At the end they asked for a service charge??? I have never heard from any other hotels at the checkout I have to pay for service charge. I didn’t use any restaurant or bar at the hotel and they asked me to pay for service charge. They force you to wear hat for using the swimming pool which many others never wore any. In all three stars more generous for this hotel!"

"Great price great staff great amenities!!!"

"Always happy to stay here, staff never fails me, always go above and beyond, the fact that it was Ramadan they still came around and gave us water day and night with a little snack. Very caring and considerate. Thank you. I am now a member ☺️"

"Great location, amazing staff "

"Room was clean, very spacious, staff was friendly and helpful. He arranged our paid parking at a very good a rate in the area. I am a returning customer with family this time. Good facilities. Good location. "

"Room 1804 ​I had a mixed experience during my recent stay at the CVK Park Bosphorus Hotel Istanbul. There were several highlights, but one persistent issue significantly impacted the stay. ​The Highlights ​Outstanding Service: The staff were truly wonderful. From the moment we arrived, everyone was incredibly friendly, welcoming, and professional. ​Prime Location: You really cannot beat the location. It is central, convenient, and makes exploring Istanbul very easy. ​The Downside ​Unfortunately, we encountered a frustrating issue with the drainage in our bathtub. After every shower, the water simply would not drain, leaving us standing in pooled water. ​While we brought this to the staff's attention early on, the problem was never resolved. Despite the issue being reported, it continued throughout the entirety of our stay. For a hotel of this caliber, I expected a much quicker resolution to a basic maintenance matter."