Resorts in Highland

"Fine. Decent, clean rooms. Their “spa/gym/pool” is basically a seperate membership they sell to locals. Its relatively small and gym, pool, saunas are always packed because of this. Makes it super frustrating as a hotel guest because you have to be prepared to wait for all facillities on all these others who dominate the facility rather than just hotel guests. "

"Hotel was nice and staff really welcoming. Room was clean but bathroom light was really very poor, needs to be a lot brighter. Was a bit annoyed that we had to pay an extra £15 per day on top of our booking for using the hotels car park. "

"This property is so unique! The staff is extremely helpful and friendly. Food and drinks are fantastic. Would recommend to anyone"

"Beautiful castle and property. Our room was clean and amenities were modernized. The staff were all friendly and entertained our questions. Would recommend staying and living like royalty. "

"Lovely staff, clean and comfortable room, and good food from the restaurant! This was a great option for our late night flight into Inverness. The car rental area was a short walk from the hotel when we picked up our car the next morning. "

"Stayed for one night. The room was a good size, quiet and warm. Unfortunately the mattress was very firm and not very comfortable. The bathroom was large but the water pressure and volume of water in the shower was very weak. Breakfast dinning area was very pleasant but the breakfast quality was poor. Staff were all pleasant and helpful. "

"Rooms or shall I say, apartment, was lovely and plenty of space. However, when we went to go to bed and pulled the sheet back on our bed, there were hairs everywhere. So we we had to go down the hill to reception to collect all new bedding, lug it back up the hill and remake our bed. Wouldn’t have been a big issue but we never got an apology over the 4 days we were there. When we checked out we mentioned it again and was told it had been reported to the area manager. Who and where they were we had no idea. Thought this was quite poor given that we were staying so many nights. These are lovely rooms with great views across the loch and right in town so close to all the amenities. They just need to maybe up the staff levels as only ever seem to be one member of staff about, which is why we had to collect our own sheets. I am not faulting the lady we chatted to on reception, just that there should be at least 2 of them so one can attend to guests issues etc. If it hadn’t have been for this it would have been a perfect stay."

"I have stayed many times at this hotel and this will probably be the last time. I paid good money for a totally sleepless night and a very basic breakfast. When booking, I specifically asked for a room at the front of the hotel. I do so regularly, as I know from past experience that rooms, particularly the low even numbers can be noisy, so I was disappointed when arrived and was told that I was allocated Room 102. I told reception that I had bad memories of room 102 as I had stayed there in the past and it is the noisiest room in the hotel; which was why I had requested a room at the front. Reception was very unhelpful, completely unsympathetic and simply said there was nothing they could do. Room 102 lived up to my expectations, with unbearable loud noises from extractor fans and other machinery operating not far from the room window. I couldn't do any work because concentrating was impossible. I am a light sleeper - hence my request which was made when booking - and I couldn't get any sleep because of the constant racket from outside, which went on throughout the entire night. Breakfast next morning was a lacklustre affair. No fruit salad, no fresh fruit, no fried eggs on offer and the other breakfast items were fewer than is usually available and they were very slow to be replenished when they ran down. Check in the night before had been painfully slow and staff on reception were not helpful. I wouldn't want to go through this again and I wouldn't wish it on anyone. "

"This is a great location as your base for your adventures on Ben Nevis......as it says in the name 😀. The staff are friendly and helpful and check-in/out went smoothly. There is an amazing cafe opposite that serves snacks, full meals and drinks. Also on site is the bike hire and the staff here have excellent knowledge of the area and all things bike related. To top it off the hotel is situated right on the Nevis gondola station. Fully recommend staying here."