Search Family-Friendly Hotels in Hiram

"The parking fee is a rip off,I’ll never come back."

"Rooms were clean and comfortable. "

"Exhaust fan sounds like a jet engine Tv In lounge quit at 9pm and never came back while we were there"

"Booked room week prior and when we checked in was put in a queen size beed room instead of a double queen. When we went to the restroom their was pee already in the toilet. I called and requested a room change and she said she has one more room with a king but coulnt change us asfter saying their was no rooms available. When moved to the 2nd room next day afyer hosekepping was done. The shower was dirty had some kind of sand like substance on the tub as well with weed crumbs by the coffee machine. Expected alot more out of this hotel. "

"Yes"

"pool didn't work the entire time of the visit. "

"Yes"

"My children said it is the best hotel they have visited in the USA in terms of cleanliness, staff, and decor."

"I stayed at this hotel for three days, from Friday, April the 3rd to the 6th, and my experience was extremely disappointing. One night around 10 PM, without any prior notice, the receptionist, Tony, suddenly turned off the lobby lights and yelled, “It is quiet time!”, leaving everyone confused and uncomfortable. At first, I thought he was just having a bad day. The next day, I discovered unexpected charges on my credit card. When I asked for an explanation, he was unable to clarify anything and even told me, “You are not listening,” which was very disrespectful. He completely ruined my stay. At one point, I needed clean towels, and he told me I had to personally bring my dirty ones to a bin near the lobby before he would give me new ones. Unbelievable. On Sunday, I saw more charges. A kind female receptionist tried to help but had no authority to fix anything. She told me to come back Monday to speak with the manager. I delayed my departure to 7:30 AM, only to be told the manager wouldn’t be available until 9 AM. I tried to explain the manager and he refused to help me. Worst service I’ve ever experienced. Stay away from this place."