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Reviews of Fletcher Hotel - Restaurant Victoria - Hoenderloo

4 out of 5
Fletcher Hotel - Restaurant Victoria - Hoenderloo
Woeste Hoefweg 80, Hoenderloo

Reviews

7.4

Good

Rating 10 - Excellent. 58 out of 282 reviews" "
Rating 8 - Good. 120 out of 282 reviews" "
Rating 6 - Okay. 67 out of 282 reviews" "
Rating 4 - Poor. 30 out of 282 reviews" "
Rating 2 - Terrible. 7 out of 282 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Obaid, Birmingham

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
No Mini Bar in room. Overall Good.
Stayed 1 night in Nov 2023

8/10 Good

Christian

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself is lovely, with cute little suites. It has a lot of facilities with a good choice of drinks and food. We did find the service wasn't up to the standard it could be as the staff seemed disheartened and they were not overly welcoming. It felt a little that we were putting them out. It is somewhere we would visit again and would like to visit in the summer months to be able to explore the full grounds and activities more.
Stayed 1 night in May 2023

10/10 Excellent

John

Stayed 1 night in Apr 2023

8/10 Good

Jacob Jan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Jon

Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stop during yout trip in Gelderland. The hotel is isolated and situated in the forest.
Stayed 1 night in Apr 2021

6/10 Okay

Wijnands

Bediening terras was wisselend van top tot ongemotiveerd
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm & green
Calm, with lots of green- great!
Stayed 2 nights in Jul 2020

4/10 Poor

Jan, Den Haag

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I cannot recommend this hotel. Staff: unhelpful and uninformed. False advertising: the table tennis and billiards indicated in their pictures are non-existent. Hidden charges for activities like tennis, sauna. It's in the middle of nowhere, which is nice until you try to book a dinner since it is the only place around - we tried for three nights, never could get a place, were made to feel that we were unimportant since we didn't book a package with dinner (didn't know we had to to get a meal in their restaurant). Place seems mismanaged and worn out. I could go on... Rooms were a decent size though.
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I loved the secluded villas, the quietness of the property, and loved the restaurant
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location. Good parking space next to room.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Beth, Greensboro, NC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the few properties with multiple pools, large gym, excellent location for cycling. The only downside was breakfast didn't begin until 7:30am during the week which is late for those like me that have to work. Weekends it goes to 8am which again is too late for someone like me who needs to work Saturday.
Stayed 7 nights in Sep 2019

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, room comfort
lovely location
lovely location and excellent staff, room are a bit tired but clean.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Pleasant hotel in quiet setting. Good value
Stayed 1 night in Mar 2019

8/10 Good

Theo, Utrecht, NL

Liked: Cleanliness, staff & service, room comfort
The hotel was very quiet and in a nice green environment. The warm water was inconsequent and the waterpressure was low.
Stayed 3 nights in Dec 2018

4/10 Poor

Shah

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid it
In the middle of no where took 15 mins to find my room in spite of poor directions from the receptionist. Room was dirty
Stayed 1 night in Sep 2018

4/10 Poor

Mike, Taunton UK

Liked: Cleanliness
Disliked: Room comfort
Facilities largely unsuitable for wheelchair users
I explicitly booked wheelchair accessible accommodation through Expedia, with the a wheel-in shower. when I arrived, I was informed that they only had one such room, and it had been fully booked for the whole summer. They informed me that they were not asked for accessible accommodation for me! I was offered another room, but found that it had a step up to the door, and I was not able to access it. I was eventually given a room I could get into with much difficulty, but without accessible shower or toilet. The following day, a makeshift ramp was constructed so that I could get into the other room. The bedroom had more space, but the en-suite facilities were a struggle, and I could not use the shower or bath. The parking area, dining room, reception etc, were some distance from my room (it is not a hotel as such, more like a holiday village), making it even less suitable. I would like to know where the booking went wrong. You sent me confirmation that my requirements were available.
Stayed 14 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil in the middle of the National Park idea for a get away to rest, relax and recouperate.
Stayed 1 night in Jun 2018

8/10 Good

sam, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel amidst nature with good facilities
Very pleasing hotel, room we had was a bit small but it was cosy, the wifi worked well, we found the restaurant a little expensive but good considering. Plenty of facilities,tennis court, volleyball, gym, indoor pool and sauna, small bowling alley, all very good while we stayed. Staff were helpful. Nice relaxing retreat. Would stay again for sure.
Stayed 2 nights in Sep 2017

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel price for motel service
Unfortunately, the check in service drops the overall rating. Despite prepaying via hotels.com for a family of four, the clerk stated I did not. Even after showing my reservation details the clerk went on to discuss with 2 colleagues on how to handle the situation. They discussed that every reservation from Expedia is a problem for them. Every little item had a surcharge.
Stayed 1 night in Jul 2017

6/10 Okay

Mark, Israel

Disliked: Property conditions & facilities
Outdated and somewhat overpriced
The hotel is mid-priced, but there was an air of cheapness throughout our stay - starting with an option to "rent" a tea kettle for an extra 5 euro a day, to the extremely basic breakfast for which they normally charge around 16euro a person.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great little hidden gem in the forest
Lovely hotel - I was staying in a small block with only three rooms in it. Very quiet.

10/10 Excellent

koren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jane in my 40s, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would booked again.
Beautiful surroundings. Great staff. Amazingly fresh breakfast. Multiple facilities, do as much or as little as you like!! Only small down was supplement of 5.00 Euro per day for kettle / tea/coffee.

8/10 Good

Hok man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing.
It was very pleasant stay we had for the two night, we rented the ebikes however, it rained heavily on the first day(not the hotel's fault) me and my wife were soaked top to bottom, we got back to the hotel had a nice hot shower and proceeded with our dinner in the hotel. The meals in the restaurant are great. The next day we got the all inclusive deal with the hotel which covers the 3meal and a little snack at 5-5:30 and coffee and tea all day long. Oh also look for the wild bunny that hangs out around the hotel!!

8/10 Good

Ted, Hereford, UK

Liked: Staff & service, property conditions & facilities
Forest setting
The hotel is arranged so that the facilities, indoor pool, bowling, bar and restaurant are in one building and the accommodation [of various types] is in separate buildings. This is perfect if you do not want to be disturbed by the noise of people enjoying themselves into the evening. It is a way to walk if you have difficulty walking. The building we stayed in has tiny rooms which are so arranged that you can only access one side of the double bed - it has no light over the bed and was tired and a bit shabby. If I wanted to make it a destination, the room would be disappointing but the food and ambiance in the bar/brasserie were excellent, assisted by charming staff and a lovely fire. If you stayed for a while, you can hire bikes, swim and play bowls. There are also other outdoor pursuits which look like a lot of fun. Although the room was small and in need of TLC, it was very good value for money and, for us, an excellent stop over on our way from the Baltic to Hool of Holland. We would consider using this hotel again.

4/10 Poor

zeev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment
We stay at the hotel with my 9 year girl. 1)when we arrived we found out that the bad of the girl was broken. 2)Breakfast was poor and with no variety and changes over the six days we were in the hotel. 3)The hotel is located in a beautiful surrounding. 4)The room that we got was small and crowded,And I doubt if the room size was 30 Square meter. 5)My booking to the hotel was about four months before our stay. according to the terms of our booking the hotel should charge us only during our stay. The hotel made a mistake and immediately after booking charge us for our all staying. After I complained to hotel.com web site,the hotel bring me back the cost of the order. but due to exchange rate Difference of the euro I lost money. During my stay I told them but it And I even brought them written confirmation for it but they refused to give me the lost money and did not even Apologize for their mistake.

10/10 Excellent

john, newton abbot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
needed a longer stay
One night stay on way to assen excellent hotel good facilities (swimming pool sauna etc) nice area for walking cycling and plenty of space for kids to play

6/10 Okay

Garthman, Buckinghamshire

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not quite as expected
This hotel is in a beautiful country park location midway between Arnhem and Appeldoorn. The restaurant was very good for dinner and breakfast and as an alternative the bar menu was more than adequate. The bar was comfortable and the service was excellent. The hotel focusses on sports activities of which there are many and football training camps seem to be a speciality. The accommodation we were in was a large block and was very spartan. The rooms were small and very basic and expected items such as tea/ coffee makers were extra. The spiral stairs are very difficult when carrying bags. Other accommodation may be different and the hotel website does not adequately explain the standard of accommodation. This is A real shame as everything else was of a good standard.

6/10 Okay

Avi

Liked: Cleanliness, staff & service

8/10 Good

Nobby, Herefordshire, England

Liked: Cleanliness, staff & service, room comfort
Nice for Sporty Types
A very nice hub to the hotel with friendly staff. The rooms in fairness were a little tired, but they were comfortable and spacious. The grounds were lovely and ideal if you wanted to walk off the breakfast.

10/10 Excellent

Mark, Skipton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
Very helpful staff, clean room, beautiful location.Excellent place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfomfy room
stay was ok. The night I stayed in the room it was very hot so started with the fan on. When I wen to sleep, I was NOT able to turn off the fan so didn't get much sleep. I tried to call reception but they couldn't get someone to have a look at it!!!

4/10 Poor

Business Scot, Glasgow, Scotland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There must be better places available nearby.
Hotel complex may be a mecca for football team training camps, but that should tell you enough about the standard of the accommodation. Basic and well worn.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Hamza

Disliked: Cleanliness, property conditions & facilities
Vies hotel lakens bed als was super vies
Stayed 2 nights in Feb 2024

6/10 Okay

Jocoba

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Je moest ver lopen voor de kamer. Erg gedateerd. Heel goed geholpen door het personeel achter de balie. Wij kwamen echt alleen om te slapen. Bed was zacht en badkamer had echt een update nodig.
Stayed 1 night in Feb 2024

10/10 Excellent

Denny

Liked: Staff & service
Disliked: Property conditions & facilities
Voor overnachten prima
Overnachting ivm sportevenement. Kamer was wat gedateerd en gebouw kan wel wat onderhoud gebruiken
Stayed 2 nights in Feb 2024

10/10 Excellent

Macide

Liked: Cleanliness, staff & service, property conditions & facilities
War super
Stayed 2 nights in Feb 2024

8/10 Good

sandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personeel vriendelijk. Doen niet moeilijk bij een hele late incheck
Stayed 1 night in Feb 2024

2/10 Terrible

Sylvia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

P

Travelled with partner
Liked: Staff & service
Leuke kamers in bosrijke omgeving
Stayed 1 night in Dec 2023

10/10 Excellent

Eduard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Het is allemaal wat verouderd, maar keurig netjes. En voor slechts €25 extra had ik een upgrade van de kamer geboekt, maar daarvoor kregen we zelfs de suite, een echt eigen huisje, met woonkamer en 2 slaapkamers. Echt TOP!!
Stayed 1 night in Dec 2023

6/10 Okay

Jessica

Travelled with pets
Heel de accomodatie vond ik verouderd maar wel netjes.
Stayed 3 nights in Dec 2023

6/10 Okay

Mariska

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023