Holly Hill hotel guide. OYO Rooms hotel in Holly Hill, South Carolina

"Everything was wonderful. We would stay here again."

"I had an extremely disappointing experience at this hotel and would not stay here again. Unfortunately, the hotel was conducting mandatory carpet cleaning during my stay, something that was not disclosed anywhere on their website prior to booking. We only found out at check-in—after paying for a non-refundable rate. Had we known, we absolutely would have chosen a different hotel. The situation worsened on the day of the cleaning. At 8:45 AM, despite having a “Do Not Disturb” sign on my door, a third-party cleaning crew knocked and woke me up. I had just flown in from California, was jet-lagged, and was in town for a funeral—so rest was especially important. The crew insisted I had to vacate the room so they could clean it. I went to the front desk and spoke with the general manager, politely asking if they could skip my room so I could get some rest. Instead of showing any empathy, she was dismissive and rude, repeatedly stating that we had been informed at check-in and therefore had no choice. When I asked why there was no advance notice online, she claimed that Hilton requires “six months’ notice” before posting anything on their website—which is clearly not accurate, as other Hilton properties post timely notices about maintenance issues. She also stated that carpet cleaning is an annual requirement by Hilton, which I later confirmed directly with Hilton customer service is not true. They also confirmed that guests have the right to refuse service in their rooms. I ex"

"Disappointing! Usually stay at Hiltons when away. Our preferred Hilton was full. Since I had never stayed at a Tru by Hilton, I decided to give them a try. First off, my wife discovered that the sink was leaking. I had to place the shade back in its track to block the light. The breakfast was also lacking and disappointing. Extremely disappointed in Hilton for having such a poor hotel. Will never stay at another Tru."

"Reported issue with air conditioning it was fixed by time I returned "

"Breakfast bar was fresh. I will be coming back to this hotel. Everything was great. Good night sleep. "

"Hotel was adequate and appeared well kept. Renovations made were well thought out. Staff was friendly. We were in down time waiting"

"The rooms and hallways are tired. The lobby used too much air freshener. They were painting the exterior when we got there so they are spiffing up the exterior. The bed was comfortable."

"Quite clean and up to date furnishings. Breakfast was provided several choices that were fresh better than expected. Staff was friendly and attentive. I would stay here again."

"Quiet clean affordable "