Search Hotels Near Holy Family Hospital - Haverhill, Haverhill

"My daughters and I were in town for a volleyball tournament and stayed at this hotel expecting a safe environment. Unfortunately, what happened during our stay was one of the most frightening experiences we’ve ever had while traveling. In the middle of the night an intoxicated man attempted to break into our room through the adjoining door. He cracked the door during the attempt. When that failed, he kicked in the main door and forced it open, entering our room while we were sleeping. I woke up to what sounded like an explosion. My daughters were screaming and terrified. I ran to the door, forced it shut, relocked it, and immediately called the front desk. The front desk employee, whom I believe was named Cory, responded casually and said he would send security. It took over 30 minutes for security to arrive. When security finally came, he had no idea what had happened and was unable to assist us in any meaningful way. From our balcony I could see the front desk area and it was clear there was no urgency in responding to a dangerous situation involving a guest being assaulted in their room. Throughout the night there were also intoxicated guests yelling in rooms on both sides of us and people outside our balcony drinking and playing pool loudly well into the night. My daughters are now afraid to sleep in hotels because of this experience. They also have had a hard time going to sleep at all."

"Great room and casino! "

"Great location and friendly staff, but the hotel is very basic and in need of updating. The price, however, was very reasonable. "

"They said on check-in that my room key would get me in and out of parking lot or just press a button took me 45 min to get out of the lot and three trips back inside missed my meeting the whole reason for me staying the night at a hotel "

"I booked and paid for a room that was supposed to be harbor view and received a room that was nothing but the city. I didn’t say anything to staff there bc we were so extreme driving all day and just wanted to go to sleep. Other than that the stay was great."

"Lovely establishment"

"The staff was very friendly and attentive. We did have one issue in our room which required maintenance, they showed up very quickly and we were in our way. It is a very relaxing atmosphere. We had a great visit. "

"The room was very clean and the front desk was very kind "

"Overall the stay was perfectly fine.. Things are quite dated in this hotel.. Seemed to be all original furniture from 20 years ago. With huge entertainment units, a small TV And not one usb port for charging, and that's probably the first time i've seen that in a hotel in ten years.. Just upgrading the lamp's and alarm clocks with u s b ports for charging purposes, and things like that would go a long way and would be a very cheap upgrade. T v's definitely needed to be upgraded as well.. Like I said, it's very dated and needs an overhaul, but the place was clean. The staff was friendly. And all in all was a good stay."