Hotel dekat Pantai Holywell Bay

"Fantastic sea views from the room. Staff were great, especially the lady on reception. Would recommend and would stay again"

"Carpet was damp, smelt damp .. but was ok"

"I would strongly advise anyone considering this hotel to think carefully before booking. Our original room was unacceptable. There was a strong smell of damp that triggered my asthma. There appeared to be faeces on a towel and the carpet, the bedding was dirty, pillowcases stained, mould was present, and the bathroom tiles appeared to have bodily fluids on them. The room clearly had not been properly cleaned. To be fair, a member of staff apologised and moved us to another room. However, while...

"I’d read bad reviews after booking so I was very worried. But we got a basic, decent chalet in a good location. It was quiet and safe. It needs a deep clean, mould on curtains, and cobwebs everywhere, but everything else was very clean. It was fine for the price we paid. Sykes cottages manage this chalet, but it’s Atlantic Bays reception, and they won’t know anything about your booking. We hadn’t been told our chalet number so couldn’t go to it until I’d rung Sykes (who didn’t have it on their...

"We love coming to your hotel as it gives us all the things we need. Location is perfect surf shop for our fun. Unfortunately we always seem to have bad experiences with the restaurant it always gets sorted but would be nice if it didn’t happen. On a brighter note the staff are fantastic and always there to make your stay as comfortable as possible. Many thanks. See you soon"

"WARNING: Exercise extreme caution before booking this property. At the scheduled check-in time, I had still not received the self-check-in instructions referred to in the Expedia booking confirmation. I was not provided with full address details to access the accommodation, the host's telephone number appeared to be disconnected, and emails to the host went unanswered. Despite multiple contacts with Expedia before travelling, Expedia was able to provide the information required to gain access...

"Great value for money"

"The Harbour is a charming little inn right above the waterfront. My room had a balcony that I sat out on and enjoyed morning coffee and dinner, allowing me to watch the tides and surfers. I was very appreciative that they allowed dogs at a very reasonable weekly rate. I would recommend this hotel to anyone."

"While very comfortable, the bed especially, and basically clean and useable, the cliff top room was not scrupulously clean, heavily dusty in places, had broken curtain and blind that were then not properly fixed when raised, the lit magnifying mirror in the bathroom didn’t work and had thick dust on the back, the heated towel rail didn’t and again the lower rungs not wiped clean of dust and rust. One bath robe for the two of us, which we didn’t mind or raise as we don’t use them, no towels on...

"Right next to the beach"

"Adequate."

"The hotel occupies a grand position looking out across the bay. However 75% of the hotel is old and well past its sell by date. On arrival I was allocated a very tired room with grubby carpet and facilities accompanied by the smell of damp. I was moved to a very well equipped room in the refurbished wing. However this was in the oof and very hot. No aircon and couldn’t open the window as road was so busy with Saturday night revellers and traffic. The best thing was my allocated parking space...