"The welcome from staff on arrival was friendly. We were asked what brought use to Liverpool. On arriving at our room it was smaller than I thought it would be for a family but it worked well. The bed settee was ready made for us. There was a small fridge, ideal for the bottles of water we'd brought with us, a kettle, cups and selection of tea/coffee/milk sachets and suger. The bathroom and separate toilet was clean. At breakfast the next day there was a good selection of different foods. My Grandsons loved the pancake maker. The area was set out well and comfortable. The only thing we had issues with, were how rude other guests were (we noticed majority were foreign). On returning on Saturday evening, I took both boys to the pool, they loved it. Not many other guests were using it, as you have to book your session. Towels were provided. Showers and toilet were available. I did notice there was a gym and sauna there to. My husband and I found the pillows weren't very comfy but the bed and quilt were adequate. I did spot some fluff round one side of the sofa bed. The room was well sound proofed. I would highly recommend and definitely stay there again."
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