Cari Motel di Hondo

"Customer service "

"Terrible"

"The lady who checked me in was sweet. However it was difficult to hear her though the glass. She also wasn’t able to photocopy my ID so I had to wait over an hour to get my ID back. Once we got in our room there was no ice bucket, only one washcloth and it was sweltering. This was ok for us since it was way last minute, and it cooled rather quickly. The toilet also had issues with flushing, and on looking into the tank the flapper valve needs replacing. Other than that it wasn’t bad. "

"Roaches EVERYWHERE"

"The room I stayed at didn’t have the best smell even though the ac vent was dusty but the filter was clean and the door to the bathroom didn’t close easily and one of the three bed sheets was stained with like black markers I don’t know but for a three day stay it’s ok there is a Denny’s near and Big Q and seven eleven but it’s sketchy the area"

"Staff was professional with a great sense of humor and humanity. Easy location. Very quiet and comfortable."

"The room was filthy. The floors, walls, towels, and every surface was gross. We asked for clean linens and the man at the front desk was just rude about it. We checked out early because it was just a terrible experience. The rooms were gross, it was loud, the pool wasn’t even usable, and the customer service was the worst of all. Wouldn’t recommend staying here at all."

"The property was mainly under construction. Obvious they were trying to upgrade, but the rooms available were horrible."

"Office was closed ,The ladie that was working the front desk had an attitude, like she was being bother by the customer getting yhe room she had dogs inside the office, the room was dirty, the furniture was real old , the sheets old and dirty, the TV remote had no batteries on it, the toilet was plugged.. its was horrible I would never book a room any more there .."

"I saw the place and left , I didn’t even check in ! They need to tear that place down"