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"Clean"

"I love the lei wall in our room! Customer service was great. Housekeeper Lourdes was so sweet. The room was also so clean and fresh when we got back to it in the evening. I love that we were close to shops and even had a nice breakfast buffet and Starbucks in the hotel. Thank you Ala Moana Hotel!"

"This is a great property for beautiful views. While on the property, there was construction near the front door . They do not have shuttles from the airport to your hotel room unless you pre arrange. They do not receive you with Leis. The tiles from the pool were falling off, the paint near the pool is chipping. The coffee is really good. In my room there was multiple markings along the walls. House keeping does not clean properly. You only get your rooms bedsheets changed if you ask. Room service has an automatic surcharge depending on how much you order. Location is key, near the Ala Moana shopping center. The rooms have a tub and a shower separately which is perfect for relaxation. One of the elevators was broken. The gift shop has great options. The restaurant was ok, the ribeye was really tough. The doorbell men are very helpful. The staff is really nice. You do not need a car at this property as everything near. Waikiki is very walkable unless you will be driving out to the north, but you can also use bus transportation or a trolley which they can help you arrange. Booking through this app will have you pay additional costs at the location for incidentals and room charges as well as resort fees. I expected this to be amazing but it falls within a 7 star hotel. Very basic and not worth the cost. "

"We had a view of the beach. Loved it. Due to the weather we couldn’t use the pool"

"Good"

"First time staying at this resort and it did not disappoint. There’s so much do to and the food options on the property are fantastic. I fell in love with housekeeping! They do such a great job cleaning daily and they are so warm and sweet! I also have to mention Joe at the outrigger activities center. Please go to him to schedule all your excursions. He was nice, patient and very accommodating. One elevator kept going out but it wasn’t a problem. The WiFi needs work. It wasn’t that great. I will be staying here again! "

"Everything was perfect"

"The partial ocean view was better than expected. Absolutely great view! The resort fee is an added hidden expense that I feel is unscrupulous. Why not just include it in the room price? Even though I expected it, it just doesn’t feel right. There’s no choice. We used none of the beach towels, chairs or whatever else this allegedly covers, but have to pay anyway. Come on, just be transparent about your room rates. Other than that, the stay was very enjoyable."

"Beautiful Resort "