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"Always good "

"This is the only hotel I’ll stay at when I visit Richmond!"

"Very small any stuffy "

"Good staff serving dinner. My favourite hotel beds. Everything as good as always. "

"Meals excellent, my room in need of refurbishment "

"The staff were all super nice, all of them. One of them which I believe was the manager gave me recommendations on what I can do in the area. Which was very helpful."

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"The staff i interacted with was very pleasant. The hotel suits the purpose I booked it for - a place close to the airport at a reasonable price."

"The staff was friendly, helpful and overall excellent. Unfortunately, the elevator was not working and it was not repaired throughout our stay of 6 nights! We were on the fifth floor, so we had to make the tedious climb up and down to our room. The hotel did not even offer to compensate us for this inconvenience. It was only after we asked for a complimentary something that they offered one day free breakfast. The water pressure of the toilet in the room was very low, so flushing did not work well. "