Hotel Romantis di Horrabridge

"Lucky we decided not to take dog with us as the garden wasn’t safe & secure as fence was broken on site parking is not on site it’s first come first served no smoke or carbon monoxide detectors a lot of cobwebs a strong smell of dog floor in master bedroom very bouncy floor when walking over also bed mattress very hard & lumpy the switch for bedside lamps hard to access to switch on off & can’t see on advert it’s a upside down house "

"Room was good and very clean had a issue with the window that wouldn't close correctly so had some road noise. Staff were bringing and couldn't do enough for you and made you feel very welcome food was brilliant and well cooked "

"Every thing was really good! Always the same high standard in every way"

"Everything was ok with my one night stay, clean room, food was good, a good breakfast to start your day, will return if I am in the area again."

"Fabulous hotel would stay again"

"Although our stay was fleeting (just one night) we were made to feel extremely welcome by all of the staff. The room lacked a TV, but actually this was an absolute blessing and it made change not to reach for a remote control. Instead there was a DAB radio which was playing a soothing Classic FM when we entered our rather classy country pub hotel. Everything was to a very high standard in our room. We were even welcomed with a short, signed note on quality card wishing us personally, a warm and...

"Fire alarm was set off in the middle of night resulting in us having to go the reception only to be told someone was capping in room. No real apology, the least they could have done was included breakfast as an apology. Noise with doors slamming in the night, breakfast way over priced at £15 average selection, average food. Lordy area was too cold. Best thing was there was plenty in the lobby to do, pool, games, etc"

"Staff efficient but robotic and lacked empathy. Bedroom tired and the lighting was inadequate when applying make-up. Dim lights might be romantic but a dressing table with a proper lamp so you can see what you look like is essential! Hot water in bathroom basin very slow in coming through and the toilet seat is misaligned "