Hotel dekat Kasino Horseshoe Bossier City

"All of the above!"

"Room cleanliness and the staff friendliness. "

"The property is heads above any other casinos in the area."

"The hotel was extremely clean and staff was friendly and helpful."

"Nicely renovated. Not much of a breakfast. Staff was very nice. Loud by the freeway."

"Yes"

"No hot water to shower/bath at critical times "

"Mucho ruido todo el tiempo. Clientes poniendo música alta hasta altas horas de la noche y la administración no hace absolutamente nada. La ducha rota, agua por todo el piso del baño. Limpieza 0. "

"There AC in our room was broken the TV didn't work the lights blinked they didn't do anything to fix it no refund nothing "

"The first room we were in, the air did not work. Moved us to a different room no problem. Next morning we only got to take 1 shower, there was 3 of us, the shower was a walk in shower ansmd it flooded the bathroom and out to the front door. We had a mess to clean up because the shower did not drain well. We were on our way to a memorial service and 2 of us did not get to shower. The property has refunded our money. The beds were comfy and everything else was great for us."

"Only reason I did 4 stars was because we kept having issues with the tv and the dryer wasn’t working. Other than that I enjoyed my stay."

"The room was decently clean, there was no coffee or coffee maker. There was no shampoo in the shower. The most inconvenient thing is that we weren't informed that the only elevator they had wasn't working "

"The staff was excellent. The room was the pits. There was no closet in the room. The mattresses were totally broken down one chair and it was broken. The alarm kept going off, but no instructions on how to turn the alarm off so we unplugged it when we checked out, we expressed how unhappy we were and she offered to return our money if she could, but she said it had to go through you so I’m somewhat hopeful. I will be hearing from you about a refund. Thank you."

"I stayed here for one night and was fairly unsatisfied with my stay. To begin with, the receptionist was on the phone throughout the entire check-in process, which felt unprofessional and unwelcoming. In addition, the room was described as non-smoking, but there was a strong cigarette odor as soon as I walked in. To make matters worse, the toilet had not been flushed from the previous use. I understand this is not a five-star resort, but I still expected a basic level of service and cleanliness...

"We didnt use the gym or the pool this trip."

"The staff at the front desk polite & helpful. The rooms were clean and the beds were comfortable. I got 2 rooms for my Mom and brother & they both said the beds were very comfortable. "

"It us always nice and clean i always enjoy my stay"

"Rooms need renovating. Furnace was old and hard to regulate air/heat. Room was humid. Shade was broken therefore no sunlight was able to come into the room. "

"Stayed here 2 nights for work, place is not kept up at all. From the start Elevator was nasty not cleaned smudged hand prints all over doors and walls"

"Great staff. Great location if ur heading to see fam or do business in Bossier. It’s my hometown, this is where I stay, can’t say enough good things about the staff, consistent delivery."