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Ulasan untuk Fairfield Inn & Suites by Marriott Houston Brookhollow

2.5 out of 5
Fairfield Inn & Suites by Marriott Houston Brookhollow
4850 FEDERAL PLAZA DR, Houston, TX

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 221 dari 346 ulasan" "
Penilaian 8 - Bagus. 58 dari 346 ulasan" "
Penilaian 6 - Cukup Baik. 29 dari 346 ulasan" "
Penilaian 4 - Buruk. 11 dari 346 ulasan" "
Penilaian 2 - Sangat Buruk. 27 dari 346 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

TOMMASO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This establishment offers an exceptional experience with high standards, attention to detail, and guest comfort evident in every aspect. From refined design to impeccable services, each element contributes to a welcoming and classy atmosphere, enriched by the professionalism and courtesy of the staff. Highly recommended for those seeking the utmost in quality and comfort.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 18 Mei 2024
We are truly glad that you enjoyed your stay with us and appreciate the kind words. We look forward to welcoming you back.

10/10 Sangat Bagus

Norly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfortable
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 18 Mei 2024
Thank you for leaving a rating.

8/10 Bagus

Colin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was understaffed but excellent.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 18 Mei 2024
Thank you for letting us know your concerns. We will look into this.

10/10 Sangat Bagus

Aaron, Indianapolis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
IT’s was quite, clean and the breakfast was great!
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 18 Mei 2024
Thanks for the great rating.

8/10 Bagus

DESMOND MARQUEZ

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I come yearly its very nice and quiet
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Mnager pada tanggal 18 Mei 2024
We appreciate your continued patronage and look forward to your next stay.

10/10 Sangat Bagus

Chu Aun

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is very clean and nice. Staff were polite and breakfast is good too.
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 21 Apr 2024
Thank you for letting us know how clean our property is and the politeness of our staff. We appreciate the feedback and hope to see you again.

2/10 Sangat Buruk

Christy, Alexandria

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had to change rooms. The toilet did not work in our room. Was very upset I was charged an extra 50.00 for each room on top of my booking charge for incidentals. Total of extra 100.00 in undisclosed fees.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 21 Apr 2024
Our sincerest apologies that you had an issue with the commode in the bathroom. Rest assured that we have taken care of the issue.In regard to the "extra 50", that is just a hold for incidentals which was released at check out. At the time of booking, you received an email regarding this hold as well as other pertinent information regarding your upcoming stay. We are sorry that you overlooked that information.We appreciate your patronage and feedback.

10/10 Sangat Bagus

David

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great value for the money
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 6 Apr 2024
Thank you for taking the time to leave a rating and review.

10/10 Sangat Bagus

mark

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Thank you for leaving a great rating!

10/10 Sangat Bagus

ANAYELY

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Looks better in person. Very nice & quiet. Rooms had a very humid feel to them, we were new to Texas so it was not expected but overall stay was great! Breakfast was simple but good!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 6 Apr 2024
Thanks for leaving a review and telling us about your stay. We hope to see you again.

6/10 Cukup Baik

Emilio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 6 Apr 2024
Thanks for leaving a rating.

2/10 Sangat Buruk

Loretta S

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 6 Apr 2024
We appreciate your business and hope to see you again.

10/10 Sangat Bagus

Edward JUSTIN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, clean rooms, very quiet area, convenient for my travel
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 6 Apr 2024
Thank you for the kind words regarding our great staff. We look forward to your next return.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and quite
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Ahmed

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great deal - clean and nice property.
Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Tene

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The staff was very nice and helpful. When we first entered the room, it looked nice and spacious, including the bathroom. But the ac/heat had a foul smell when we turned it on and didn't go away. Luckily we were able to crack the window and it had a screen. A plug in the ceiling and wall was falling out. And unfortunately, my daughter saw a roach in the bathroom on the evening of the second night. We had to check out early.
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

natalia

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Matthew

Traveler bisnis
Disukai: Kebersihan, fasilitas
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Christiane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay!
The stay was great! I would book this hotel again. The staff was extra nice, the hotel is new and clean, good amenities, big screen tv, good space in rooms, nice basic breakfast. More like a 3* instead of a 2* hotel! Awesome!
Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Athena

Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Deshaundra

Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Desember 2023

8/10 Bagus

Cynthia Marie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a very nice property at a very fair price. I returned from Vegas sick as heck and needed to hole up for a few days so as not to expose my family. I needed a clean quiet property and this fit the bill. My ONLY complaint: the bed could be firmer. As I spent 48 hours in it, I had a sore back as the mattress was too soft. Otherwise, a very nice property.
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Christina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel was nice and clean ..
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jesus

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was friendly. Breakfast was great. Nice to know they offered oatmilk fot those that cannot tolerate dairy. Overall, everything was great.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Corey

Menginap 3 malam pada bulan Desember 2023

6/10 Cukup Baik

daymon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Horrible breakfasy
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Meagan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great property
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ashton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Lisa

Bepergian bersama keluarga
The stay was fine nothing spectacular.
Menginap 4 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 22 Nov 2023
We appreciate your patronage and hope to see you again.

10/10 Sangat Bagus

Maureen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were spacious and comfortable.
Tanggapan dari General Manager pada tanggal 22 Nov 2023
Thank you for the great rating!

10/10 Sangat Bagus

DESMOND MARQUEZ

Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 30 Nov 2023
Thank you for leaving a great rating!

10/10 Sangat Bagus

Zack

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I can always count on a nice stay when its a Fairfield/Marriot. Staff was super friendly and helpful with my extremely late check in due to a delayed flight. Would definitely stay here again :)
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 1 Nov 2023
We thank you for the great feedback and look forward to your next return.

10/10 Sangat Bagus

Margaret

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was conveniently located near my sisters house. I appreciate that there's an ice machine on each floor. The included breakfast was quiet good with lots of variety. The desk clerk was very pleasant and thoughtful. Thank you for a pleasant stay.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 1 Nov 2023
Thank you for taking the time to leave some feedback. We are glad that you enjoyed your stay and hope to see you again

8/10 Bagus

Majo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is super nice an descent, it feels modern and clean too. The breakfast was also fenomenal.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 23 Okt 2023
We appreciate your kind words and hope to see you again.

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 23 Okt 2023
Thank you for leaving a rating.

10/10 Sangat Bagus

ReShawn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was nice, clean, and up to date. I would have preferred more breakfast options. We stayed over the weekend and it was the same breakfast meun both days. The staff was very friendly (front desk and the guy working the kitchen area). The hotel is not to far from downtown. It took us about 20 mins to get downtown without too much traffic. I would stay again.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 20 Okt 2023
We appreciate you taking the time to leave a review. We are truly glad that you enjoyed your stay and hope to see you again.

10/10 Sangat Bagus

Joaquin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 12 Okt 2023
Thank you for leaving a rating.

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The front desk clerk was super nice and friendly. She even changed our room when our room tv could not get basic channels. We would return.
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 12 Okt 2023
We appreciate the feedback and will be sure to pass it along to the staff.

10/10 Sangat Bagus

Tiffany

Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 12 Okt 2023
Thank you for the great rating.

10/10 Sangat Bagus

Dameisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 12 Okt 2023
Thank you for letting us know that we were a perfect 10.

10/10 Sangat Bagus

Kassandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 12 Okt 2023
We appreciate the great rating.

10/10 Sangat Bagus

Ana

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The facilities are well kept, outstanding staff, quiet and comfortable stay. There are areas that could be improved but overall it is a great option when working around the area.
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 23 Okt 2023
We appreciate the great feedback and hope to see you again.

10/10 Sangat Bagus

Catherine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is very nice and kept very clean. Rooms were also very clean and bed was super comfortable. The rooms have a nice tv that has access to some apps and a good amount of channels on cable. Overall good experience.
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 12 Okt 2023
We appreciate the great feedback and hope to see you again.

10/10 Sangat Bagus

Ciara, GARY

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean an quiet staff was great
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 23 Okt 2023
We are glad you enjoyed your stay and hope to see you again.

8/10 Bagus

Latrice

Bepergian bersama keluarga
Place was great above. My expectations were definitely stay again.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 23 Okt 2023
We are appreciate your patronage and look forward to your next return.

2/10 Sangat Buruk

Yambel

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Terri

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

vanessa

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Y el
Menginap 5 malam pada bulan Agustus 2023