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Ulasan untuk The Laura Hotel, Houston Downtown, Autograph Collection

4.5 out of 5
The Laura Hotel, Houston Downtown, Autograph Collection
1070 Dallas St, Houston, TX

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 684 dari 1005 ulasan" "
Penilaian 8 - Bagus. 187 dari 1005 ulasan" "
Penilaian 6 - Cukup Baik. 59 dari 1005 ulasan" "
Penilaian 4 - Buruk. 35 dari 1005 ulasan" "
Penilaian 2 - Sangat Buruk. 40 dari 1005 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the venue we were attending. One check in staff member was not a happy person. All other staff strived to do their best.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Brandy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the modern design and layout of the room. The bed was extremely comfortable with crisp, clean linens and plenty of pillows. The bathroom was spacious and spotless with a large shower and high-end toiletries provided. The property also had excellent facilities. The fitness center was well-equipped and the pool area was beautiful, perfect for relaxing after a busy day. The restaurant on-site served delicious food and the staff was always friendly and accommodating. The hotel's location was also very convenient with easy access to public transportation and local attractions. I appreciated the free parking and fast, reliable Wi-Fi. Overall, I had a fantastic stay and would highly recommend this property. The attention to detail and commitment to guest satisfaction were clearly evident. I look forward to my next stay.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Nichole

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel overall. Would recommend!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Deanna

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the hotel. The staff is friendly, and the rooms are amazing. We loved both of the bar areas and the restaurant. We’ll definitely be back!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

DeAsia Monet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Welcoming and we flew in the day after the random tornado .
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Aaron

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Gabrielle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Clean
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Tammy L Duncan

Everything was perfect
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Lafayedra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was clean , customer service was amazing from the time you valet your car til the time you check out .
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Alondra

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Loved the property! It’s so pretty and clean. Valet guys were so friendly and helpful. The reason for giving it 4 stars is because I was charged double for my stay. The clerk wasn’t able to tell me why he charged me till the next morning I was able to get help from this lovely lady were she explained and gave me receipts of return in process. Super close to the Toyota center!!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jermaine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was amazing and clean the staff are nice and helpful
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Sam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, very nice!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Kasey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice loved staying here for a great away
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Charles

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hotel with a fantastic location!! The staff are extremely friendly and professional, and the hotel itself is spotless. We will definitely be booking again very soon!
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Andrea

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved my stay here! Hotel is so cute and staff is friendly!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Tanay

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Ioanna

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is very modern and the swimming pool views are amazing! The room is spacious and in a very central location.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kimberly

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay downtown.
Menginap 4 malam pada bulan April 2024

8/10 Bagus

James, New York

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel is well situated downtown for those with a car (or willing to Uber). Parking is a total rip-off - over $50 per day. The room was adequate, not remarkable.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jennifer

B
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Zander

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thanks to Alexander for the smooth check in and help throughout our stay. Location was good and rooms were very clean. Comfy bed too. See you next time.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Sherry

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
💯
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Tina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the location of this hotel! Great rooms with views of downtown Houston
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Eric

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Booked a room and prepaid through Expedia only to find the hotel charged me the full room rate on top on my credit card which they told me was for incidentals. Had to contact them to fix it or else they’d have let me double pay for this stay. Beware of fraudulent charges here.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jason

Menginap 2 malam pada bulan April 2024

4/10 Buruk

Amanda

Bepergian bersama keluarga
I can honestly say this hotel is not worth the hype according to the pictures. My room was spacious, there was a couch but it did have stains. There were no robes, hand soap, or shower caps provided. I tried to order breakfast through there website which did not work .I called guest services and no one answered it went straight to voicemail. I eventually had to go all way downstairs to get breakfast. Housekeeping never came to clean my room or replace towels, which I feel I shouldn’t have to call especially if I didn’t have the DND sign on the door. When checking out I received a bill for $170 stating it was from the mini bar, mind you the mini bar fridge was completely empty. The excuse I received was that there might have been a malfunction with the system. Thankfully the front desk credited my account what was owed. Would I stay here again the answer would have to be a hard NO!
Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Keyonna

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Terrible customer service outside of Steve at the front desk. He was great! Also, the rooms have no fridge or microwave . There were a lot of hidden fees that I wasn’t informed of, no parking available outside of valet which is stupid. For it to be an expensive hotel nothing was included in the packages not even breakfast. Couldn’t get food warmed up by front desk just a whole bunch of fuckery going on here. People with bad attitudes also
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

DeAndre

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Parking is walking distance to the Toyota center. Great location. The furniture needs to be clean.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Lauren Monique

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jason

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Allan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great stay, the only negative was that even on the 16th floor the traffic noise was bad.
Menginap 6 malam pada bulan April 2024

10/10 Sangat Bagus

Shanley

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Bryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Craig

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Early morning staff was less than engaging and helpful. The included breakfast was not worth it. Got a $35 credit for two people against a menu with avg breakfast entrees in the $20 range, so didn’t cover the full breakfast. On top of that, it was extremely slow. First people in the restaurant and in a hurry. Eggs and sausage took 30 minutes to prepare. Room was very nice although the foldable mirror wall to open up to the bathroom was odd.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Lorena

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was a very beautiful hotel close to where we wanted to be. We got such good service and felt very safe on our weekend trip to the Astros game.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service and amenities of this hotel was great. The only issue i had at the stay was the charge of the late check out interpretation. I was told late check out was 2pm at the rate of $50. I was then charge $100 dollars and was told it was $50/hr after 12 pm which is orginal check out. Due to the misunderstanding, i was waived the 50 dollar fee. However if i never would have checked it would have gone unnoticed.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Brandon

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful property but staff at front desk and valet need some work.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

James, Hope Mills

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Johnny Bryant

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

8/10 Bagus

william

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Shareka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024

8/10 Bagus

Doreatha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, clean hotel, friendly staff. Parking wasn't great, overall great stay.
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Latonya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed my stay
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

shakira

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My boyfriend and I came to visit Houston for his birthday weekend and the hotel was beyond my expectations! Everything was perfect and definitely safe! After a certain time, the only way to get into the hotel was with the use of your room key & also you had to use your room key to use the elevators and I absolutely enjoyed it! I felt so safe being at the hotel!
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Dexter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
nice and clean rooms
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Swathi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My wife and I enjoyed our stay. The room was clean and the property was well maintained. We will be back.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Kimberly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
i loved everything just got wrong room.
Menginap 1 malam pada bulan April 2024