Cari Kastel di Pulau Howe

"It was a good stay"

"This hotel is conveniently located near the 401. Staff is very friendly and professional. Rooms are spotless and linens are superior quality. The room is well equipped. We have stayed at this hotel several times. It’s great value for the money."

"No fridge or microwave in rooms"

"This was a lovely hotel in a lovely location. We used the pool which was nice and well maintained. We were able to get parked but it’s a bit of a funky car park and a space is not guaranteed - we were assisted by a very helpful parking attendant. The room was lovely and the staff were helpful. No negatives for this place at all!"

"Worst customer service I have ever experienced"

"I brought a volleyball team to the hotel and upon entering the lobby we were scolded and told to be quiet as the man at the front desk was on the phone. No greeting, just a grumpy condescending tone. The next morning when we went down for the complementary muffins, there were none. When I asked if the kids could have a muffin I was told they were all gone. The hotel was packed, it might have been a good idea to buy a few more muffins. The free tea and coffee was also scarce. I got the last tea...

"Very nice people."