Search Spa Hotels in Huddersfield

"It was fine other than the check in. The woman on reception was very rude - before I even had chance to say anything she barked, 'What's your surname?'. As I'd just booked and she couldn't imemdiately find the reservation she was clearly annoyed. Left a very sour taste. The woman on reception when I checked out (who I've dealt with before and think is South African) was as friendly as ever. "

"Perfect location for what I needed"

"Negative attitude towards disability and poor access"

"The hotel's access is a bit mysterious. When we reached to the correct place to check-in, we were introduced to the staff at that moment who made us feel that we are a burden on them. We arrived earlier than our check-in time and we were okay with waiting for the start of check-in time. However, we were also curious if we could do early check-in, and when we asked for availability, the staff working at that moment first showed horrific emotions as if we asked for something impossible, and then they started mumbling in their own native language. Whenever we were trying to have a conversation with them, they always cut us off and spoke too fast as if they have no time and they have to catch a train. After some time when they found a room for us to check-in early, they acted as they are doing a favour on us. All in all it was a very bad experience and it ruined our excitement to explore Manchester."

"Rooms where clean and spacious, staff where incredibly helpful and kind "

"Clean room "

"Clean room and comfortable bed. All staff were lovely especially the lady who checked us in at reception. She was very friendly and helpful. "

"Clean room, friendly staff"