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"Parking was easy. "

"The lady at the reception was extremely nice. Breakfast was ok, nothing too special. The room we were given had a weird smell but the hotel treated us really nicely and we got a replacement almost immediately. Overall good experience "

"Great stay! Clean, quiet, comfortable. Staff is friendly, helpful and welcoming!"

"Manager lied about ability to shorten stay, claiming it was due to me booking thru a 3rd party app then turns around and denies the refund request when my third party provider requested it. Blatant dishonesty is a detriment to the good service this business wishes to provide. Additionally, please train the reception desk staff how to speak to people. I’m not sure if it’s a racial thing but I don’t appreciate being spoken to as if I’m from a different planet, nor do I speak incoherent or unintelligible english. I speak very clearly to asking me to repeat myself multiple times encroaches on micro aggression territory. Not trying to nitpick here, I’m a chill and easy going person but my last stay here turned me off THOROUGHLY, which is a big shame because aesthetically this was my favorite hotel in the Troy area. I would really like to be treated as any other patron… if I ever come back here that is. "

"Restaurant was amazing!! Live music on Friday night."

"This is one of my go-to hotels when I’m in the Westchester County area for work. Always a pleasant experience! "

"Everything was exelent"

"Clara and Alyson were friendly and accommodating. Great staff and service. Place was extraordinarily clean. Would definitely return. "

"Great"