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"Nice room, friendly staff."

"Dated rooms but lovely hotel, pool and spa great!"

"Convenient location; ample free parking; friendly staff; incredible value. Gideon Bibles in the rooms is a nice touch - like all hotels used to. "

"The hotel has so much history and is full of character which we just love. Breakfast was superb and cannot be faulted. We had a room at the back 305 which was clean, and had everything we wanted. The negative things which stuck out were as follows:- a) Cannot open bedroom window greater than 1" which is crazy as many people want fresh air. b) The lift is full of character and is an old antiquated affair. Unfortunately my wife suffers with claustrophobia and this confined box with manual gate sliding mechanism made her feel quite uneasy. From then on we walked up and down the stairs which was fine but we were on the 3rd floor. c) Getting to the hotel through Lyndhurst is a pain as when you finally get to the lights after queuing for 15+ minutes you cannot turn right. You have to go all the way around the one way system and then join an even longer queue getting in to Lyndhurst from the North. This took us a further 15+ minutes to achieve. The turning in to the rear car park is fine if one of the numerous delivery lorries/vans has not parked across the entrance/exit. This happened to us when we arrived and when we wanted to leave. Its things like this that can frustrate people."

"Staff was great👍"

"The breakfast was varied and fresh. The staff were excellent, Yuko on reception and Tom who looked after us with afternoon tea, where both exceptional and a credit to the hotel, both were very professional and polite. The afternoon tea was superb, and the bar lounge area was very comfortable in front of an open fire Parking felt safe, we had a Horsebox which was cater for."

"Our room was clean and well presented, staff very helpful and friendly and breakfast excellent "

"Lots of options to cater for all"

"Lovely hotel and majority of staff very welcoming. "