We reserved a “premium room” with two queen beds. The listed highlights included: air conditioning, a separate bedroom, and a tub/ shower combination. Our room had none of these, and the view was very different from the website photographs.
When I asked the check-in desk what features qualified the room as “premium,” she read from her computer that it has a private bath and a tower location. Confused, I confirmed, “Don’t all your rooms have a private bath?” Then, she added, “Also, it has a Juliette balcony.” When does a first-floor safety rail across sliding doors equate to a Juliette balcony?
In the hottest July, the room’s air conditioner was broken. If we left the doors open, it was a safety concern since anyone could climb into our room situated against the sidewalk ramp.
When the need for air became too great, we opened the glass doors and were hit with the car exhaust fumes from the parking lot. We spent three sleepless nights choosing between being overheated, unsafe, and poisoned. I would never recommend this hotel.