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"Could have been able to give more towels and wash cloths"

"The indoor pool and spa were the two reasons we chose this hotel for my wife’s birthday. We were notified the night before our stay that the pool was out of service for the weekend we were staying. That was ok because the spa was still something for my wife to look forward to. We called in advance for spa day passes and were told that we have buy them on site after checking in and wouldn’t be a problem . At check in we were told the spa just closed but we could buy them in the morning without an issue. So the next morning we went to get day passes from the spa and were told they had nothing available at all. When we spoke to a manager at the front desk "

"Breakfast was fine. Only thing warm was the self-made waffle machine. Would have been better to have eggs bacon, etc. in lieu of the waffle option. Hotel was very clean and my room was spotlessly clean!"