Inland Empire hotel guide. La Quinta Inn & Suites hotel in Inland Empire, California

"This hotel is very dated and in need of some much needed investment. The staff are pleasant and helpful. The rooms and property have too many things to list what are wrong, but would not recommend staying there again or recommend a friend to stay there."

"Staff are nice "

"Pretty angry about this. Was told it was ok to cancel the room by the lady at the front counter and that she would leave notes on the ticket if she wasnt there for a cancel/refund but when hotel.com contacted them, they refused the refund. I would have just stayed the extra night but was lied to and told they would approve the cancelation. "

"Clean, relaxing, great pool and jacuzzis. Bed’s and pillows are very comfortable. Shower works very well. There are couple of problems with the floor noise recently remodeled there are small roaches crawling around or possibly coming from outside. Maintenance team should be on it properly inspecting it. Other than that it’s average place to relax . "

"We had a great stay here the only issue that we had was when we checked in our room smelled like cigarette smoke. Like someone smoked before we checked in, you could also smell weed throughout the hallway. I was pretty upset because this was a non smoking hotel but the front desk receptionist helped us and even the cleaning staff came out around 8pm to help get the smell out. After the first day the smell went away but we did enjoy the rest of our time. "

"No breakfast served"

"Was looking for an elegant hotel for two days after our week of California travel. Was hoping to relax poolside. Traveled with my husband and two teenage sons. The family pool was overcrowded. There were no chairs to be had on day one check in. We went over to a quieter pool in the front. We stayed there three hours, having lunch and drinks while we waited for our room. Our room was late to be ready, but we were relaxed, so our late room was not a problem. However, three hours in, the pool manager told us we had to leave because it was an adult only pool. My sons are 13 and 17. They had been quietly relaxing in their phones. No one told us this the entire afternoon. In fact, many other younger kids had been in the pool throughout the day. The staff supplied us lunch and drinks without a problem. At 4 pm, the pool manager confronted us, and said the boys had to leave since the pool area was getting crowded. However, it was the opposite. People were leaving for dinner. We told him our room wasn’t ready, and we had no where else to on since the other pool was overrun with small kids and children. It was a splash pool. The pool manager threatened us with security. At that point, I just wanted to leave. Our room was late, service took a long time. There was only one server bringing food and drinks out. We waited over an hour for drinks. Yet we hadn’t complained until the manager asked my sons to leave. Another manager offered us free dinner, but we cancelled both reservations."

"Lovely and fun hotel with nice decor. The room was huge and had a large bathroom and walk in closet. It would be nice to have a few more amenities in the room and around the pool. "

"Kitchen was fully equipped. Staff was extra helpful. Hot tub was hot and pool was great"