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"Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone. Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...

"Room was nice n clean. Check in ok Service ok. There is food near by. Wifi not working 🙁"

"The room was clean and the communication was clear in helping check in. Close to the MRT and a mall downstairs which makes it very convenient"

"Ideal location as it is very close to KLCC. There is MRT station at walkable distance, restaurants at walkable distance, and even hospital right across from hotel. Staff is very pleasant and helpful. James and Michael specially were very courteous."

"Its near with town and easy to find food around the hotel."

"Very comfortable staying at this hotel. The hotel is new and I think this is the first hotel in that area."

"Clothing has improper placement. Hot water not easily available"

"Quite spaces "

"Clean and comfortable. "

"The Family Room has nice windows for walls on two sides and was larger than the advertised 22 m2. It was actually 25 m2. However, it does NOT have 1 queen and 1 single bed because it can only sleep 2 people, not 3. It has 2 super single beds. The room had a kettle, but no coffee or tea as advertised. This is the first hotel that I have seen that does not provide standard toilet paper. Instead, they give you a box of facial tissue. Kind of odd, but it did the job. This place is not easy to...

"No drinking water & soap provided. Air-cond does not cooling. Room was smelled with cigrate smock. "

"Awesome stay, affordable and cozy. Would stay again "

"Ok but only wifi reception no ⁸ good "

"住宿空間不錯，也有電視可看，洗手間及浴室有開窗，房間也可看到城市景觀！服務人員有禮貌，飯店有電梯很方便！ 電梯灰塵有點多，沖澡時水柱很強也很舒服，但是剛我那間水退得有點慢，導致洗完澡後有點淹水！ 搭大眾運輸過去的話，還真的不太方便，比較推薦搭grab！"

"It was wonderful stay with amazing infinity pool."

"So close to the LRT. Laundry place is just next to it. You can find so many shops, restaurants and convenient stores nearby!"

"Maybe should add 1 more face mirror at bedroom instead at bathroom. "

"Dirty place - one of the dirties hotels I've been at. "