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"Check in process was a breeze. Though the room was a bit old, we found it really clean and well maintained. The staff was attentive and friendly and made us really welcome. Location was excellent if you’re not doing the MRT every day as we could walk to most places while sheltered. This is important as the weather can change in an instance in KL. The only thing to add is that the room is perfect for couples, but not so much for families or friends sharing accommodations as there can be some privacy issues. Overall, we had an excellent stay."

"Spacious room and centrally located with shopping mall easily accessible by walking"

"Best location "

"Air con didn't work properly"

"Good"

"The hotel is near shopping mall Plenty of places to eat and shop Walking distance to the twin towers Breakfast is superb, so many choices of cuisine from malay, indian and chinese. All delicious! I will stay here again next vacation."

"Wow, what can I say? This is probably one of the best hotels I've stayed in in a long time, and that includes five-star resorts around the world The staff, the room, the service, the character within the place, the location. There really wasn't anywhere that we could have stayed that was better to make our trip as amazing as it was. "

"Rooms smaller and more dated than some newer hotels ( eg Grand Hyatt where we also stayed) but the breakfast and service impeccable and the best we experienced on our 2week trip. Swimming pool area as good , if not better than Grand Hyatt. The only negative is that the room doors are quite heavy so you hear them banging as well as the wooden bathroom doors and wardrobes. Grand Hyatt rooms larger and more open plan so no noise at all but breakfast and serve at pool nowhere near as good as Oriental "

"Great with a lot of food variations"