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"Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone. Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...

"this hotel has better value of $$ compare other hotels in the same area"

"Improve more in cleanliness "

"전체적으로 조용하고 조심스러운 분위기에 캡슐방이라 오랜만에 숙면 했어요 더운나라는 캡슐이 짱인듯요 샤워실도 넓고 쾌적해요, 환기도 매일 시켜주시고 청소상태도 깔끔합니다 다음에도 가고싶어요 단지 바로옆엔 식당이 없지만 조금 아래로 가서 육교 건너면 맥도널드쪽 스벅이랑 있구, 그랩푸드도 잘되요 Mrt는 titiwangsa역, 미술관도 근처, 바투케이브까지 돌아보기 좋아요"

"Its near with town and easy to find food around the hotel."

"Ideal location as it is very close to KLCC. There is MRT station at walkable distance, restaurants at walkable distance, and even hospital right across from hotel. Staff is very pleasant and helpful. James and Michael specially were very courteous."

"Very comfortable staying at this hotel. The hotel is new and I think this is the first hotel in that area."

"Get exactly same room as before. Check in and out was fast. It is just the leaking theough the ceiling causing moist ceiling prone to fungal. 😅"

"Clothing has improper placement. Hot water not easily available"

"Everything seems perfect"

"Quite spaces "

"No drinking water & soap provided. Air-cond does not cooling. Room was smelled with cigrate smock. "

"The hotel is not well maintained. Thr aircon needs to be cleaned. Lots of dirt and dust in the aircon vent. "

"Bathroom was dirty (the grout & corners need to be cleaned). Including the windows. Can hear the cars passing & people talking outside. Market area was dirty/smelly. Bed was ok. "

"What a amazing location ! There's a shopping mall in the building ! so much convenient for me and my family to get stuffs and chill in the unit !"

"So close to the LRT. Laundry place is just next to it. You can find so many shops, restaurants and convenient stores nearby!"

"My comment all average, good place to stay..thanks."

"Would come back"