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"Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone. Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...

"this hotel has better value of $$ compare other hotels in the same area"

"The hotel's air conditioner was leaking water."

"Improve more in cleanliness "

"Good"

"Its near with town and easy to find food around the hotel."

"Very comfortable staying at this hotel. The hotel is new and I think this is the first hotel in that area."

"Ideal location as it is very close to KLCC. There is MRT station at walkable distance, restaurants at walkable distance, and even hospital right across from hotel. Staff is very pleasant and helpful. James and Michael specially were very courteous."

"Quite spaces "

"staff friendly and the room is so nice"

"The hotel is not well maintained. Thr aircon needs to be cleaned. Lots of dirt and dust in the aircon vent. "

"No drinking water & soap provided. Air-cond does not cooling. Room was smelled with cigrate smock. "

"住宿空間不錯，也有電視可看，洗手間及浴室有開窗，房間也可看到城市景觀！服務人員有禮貌，飯店有電梯很方便！ 電梯灰塵有點多，沖澡時水柱很強也很舒服，但是剛我那間水退得有點慢，導致洗完澡後有點淹水！ 搭大眾運輸過去的話，還真的不太方便，比較推薦搭grab！"

"Bathroom was dirty (the grout & corners need to be cleaned). Including the windows. Can hear the cars passing & people talking outside. Market area was dirty/smelly. Bed was ok. "

"Did not use pool"

"We stayed in two single-bed rooms on level 5. Check-in was smooth and hassle-free, and the rooms are good value for the price. Free basement parking is available. The property is a bit old, so don't expect anything fancy. Hot water is consistently available, and the hotel provides basic amenities such as two water bottles, shower gel, and shampoo. However, toothbrushes, toothpaste, and lockers are not provided. There is a mini refrigerator in the room. I stayed for one night without breakfast,...

"So close to the LRT. Laundry place is just next to it. You can find so many shops, restaurants and convenient stores nearby!"