8/10 Bagus
Sarah
Bepergian bersama keluarga
29 Des 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff were very helpful and service was great overall.
The reason for the 4 stars was because the hot food at breakfast was generally cold, although we can order omelettes/fried eggs seperately.
We requsted two bulbs that went out in my aunts room to be replaced and had to keep on top of this until it was. She has mobility issues so we feel it should have been actioned on our initial request.
The lifts would take ages and theres only one in service.
The bathrooms were really small. I did mention this to reception who upgraded my room with a bigger bathroom.
Breathtaking Bospherous views from the terrace and service staff were very helpful.
The hotel is situated in an excellent location with the ferry, tram and train all within walking distance. Spice bazaar is around a 7 minute walk away.
There are lots of restaurants, cafes, shops dotted around and the hotel recommended an amazing hamam (Felicity Turkish Bath) which was amazing and so relaxing.
Overall an enjoyable stay and would be happy to stay again.
Sarah
Menginap 7 malam pada bulan Desember 2025
