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Ulasan untuk Grand Marcello Hotel

Grand Marcello Hotel
Sait Efendi Sok No 23, Mesihpasa Mah, Fatih, Istanbul, Istanbul

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 32 dari 57 ulasan" "
Penilaian 8 - Bagus. 20 dari 57 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 57 ulasan" "
Penilaian 4 - Buruk. 2 dari 57 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 57 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

Ulasan

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very disappointed with my stay. The room is in unsatisfactory condition, the door lock could not be closed from the inside, the TV remote control was so dirty that it was impossible to pick it up, the sheets were torn. I understand that the hotel has a lot of guests, but its a 4-star property and at an average price in this area, so i believe that the management should bring the room and overall the service back to normal condition,especially in the current situation in the world.
Menginap 1 malam pada bulan April 2021
Tanggapan dari eva pada tanggal 21 Apr 2021
Hello, we are not very pleased to host you. First of all, you wrote a room facing the mosque side and you bought a single room. You were very rude and nervous, including the moment of introduction. While you were in the room, you behaved badly by constantly shouting to the staff and making meaningless behavior. All of our areas are under camera. You want a bigger room, we told the price difference and showed it, but you did not pass, you asked for an iron, we sent an iron to the room and you started shouting again to the cleaning lady. You may have personal problems, you cannot handle this by writing false or untrue things to the hotel. especially if you want the staff to do something rude, bad and shouting, you cannot do it. Communication around the world gives good results when it is made more polite and respectful.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean hotel with good size room, the only negative is you need to take steep steps to get to the hotel
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari Avatif Havva CENET pada tanggal 9 Feb 2021
hello, thank you for the comment, steep steps are a sign of healthy living, special to us :)

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Bien situé
Très bel hôtel, bien situé . Lit pas du tout confortable par contre..
Menginap 2 malam pada bulan September 2020
Tanggapan dari Avatif Havva CENET pada tanggal 6 Jan 2021
Cher client, Merci beaucoup pour l'opportunité de donner votre avis sur notre hôtel. Nous sommes heureux d'apprendre que vous avez passé un bon séjour. Nous sommes heureux d'apprendre que vous avez apprécié votre chambre et que vous avez apprécié toutes les installations de l'hôtel. Nous sommes heureux d'apprendre que le personnel était en service! Recevoir des avis positifs est la chose la plus motivante pour nous! Merci de nous avoir choisis, nous espérons vous accueillir de nouveau la prochaine fois! Salutations de Grand Marcello Hotel Family Avatif Havva CENET Owner

8/10 Bagus

Jovan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2020
Tanggapan dari EVA pada tanggal 7 Des 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and well maintained! Excellent value for price and will definitely stay there again.
Menginap 1 malam pada bulan November 2020
Tanggapan dari eva pada tanggal 4 Des 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan November 2020
Tanggapan dari Avatif Havva CENET Owner pada tanggal 25 Nov 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Bagus

Mareme

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ej agréable
Séjour agréable mention spéciale à Bilal très gentil et disponible le seul hic la réceptionniste blonde qui est très désagréable et froide devrait plutôt rester dans les bureaux sinon dans l’ensemble c’est correct très propre et bon petit déjeuner
Menginap 4 malam pada bulan November 2020
Tanggapan dari Avatif Havva CENET pada tanggal 23 Nov 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Sangat Bagus

Naida

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Отличный отель
Второй раз останавливаюсь в этом отеле... меня все устраивает.. чисто, свежий ремонт, очень приветливый персонал, который моментально решает любую возникшую проблему... рядом все транспортные развязки... да и цена при таком раскладе самая приемлемая
Menginap 4 malam pada bulan September 2020
Tanggapan dari eva pada tanggal 5 Okt 2020
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel Avatif Eve CENET

10/10 Sangat Bagus

Mariola

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super hotel Polecam
Jestem bardzo zadowolona z pobytu, Hotel czysty, zadbany, pokój duży wyposażony we wszystko co niezbędne, codziennie sprzątany, bardzo miły i pomocny personel, bardzo dobre śniadania. Na pewno tu wrócę.
Menginap 3 malam pada bulan September 2020
Tanggapan dari HAVVA pada tanggal 25 Sep 2020
Szanowny Gościu, bardzo dziękujemy za ocenę naszego hotelu. Cieszymy się, że miałeś udany pobyt. Cieszymy się, że podobał Ci się pokój i wszystkie udogodnienia dostępne w hotelu. Cieszymy się, że personel był na służbie! Otrzymywanie pozytywnych recenzji to dla nas najbardziej motywująca rzecz! Dziękujemy za wybranie nas, mamy nadzieję powitać Cię z powrotem następnym razem! Pozdrowienia od właściciela hotelu Grand Marcello Rodzina Avatif Havva CENET

8/10 Bagus

Iain

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ok stay for the price range
We were attending the Istanbul half marathon and the hotel is walking distance to Yenikapi for the start line. The marathon start process was delayed so we asked if we could have a delayed check out, we were told this would be 15 Euros for 2 hours but 1 hour was ok, lukcily I ran faster than expected so we only needed the hour but it seemed steep. Check in took a little while and felt unfriendly, it was about 5 minutes before we were acknowledged. Breakfast was ok, standard Turkish pre-prepared plate. We nopticed dozens had been made and placed on the side waiting for people to come down rather than set up fresh. My partner saw it and decided to just buy breakfast elsewhere. The room was nice although the bed was softer than i usually like. The view through the window was the space between the buildings and looked like a dump. All being said the price was 27 pounds so 5 stars was not expected. If I needed that area again i would consider staying.
Menginap 1 malam pada bulan September 2020
Tanggapan dari Avatif Havva CENET Owner pada tanggal 21 Sep 2020
Hello, thank you for the comment and rating. For the view, the front and rear see the buildings in the city, we cannot be responsible for the condition of the buildings on the street, our area is the business district and this is the most comfortable place, the front and rear are empty. We are not by the sea or anywhere else, this is the city center. PANDEMI in breakfast !!!! (Open buffet breakfast is prohibited within the scope of covid19 measures) This is a health precaution, this is a facility that receives a safe tourism certificate and we have to comply with the rules set by our state. By necessity, we prepare plates with quality and delicious food and add cake, fruit, dessert, etc. whatever you want, including omelettes. I wish you broke our score by talking to us a little bit. If you are aware of a hotel you see that a lot of effort is spent. I would like to talk to you personally when you come back. I could not see you because you were staying for 1 day and it was a weekend.

10/10 Sangat Bagus

Aman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel Grand Marsello
Вежливый и внимательный персонал. Чистота обеспечена. Тихо, уютно. Не шумно.Удобная локация. Хороший завтрак. Всё отлично. Есть один только минус. Нужно подниматься на лестнице высоко, чтобы попасть в отель.
Menginap 5 malam pada bulan September 2020
Tanggapan dari Avatif Eve CENET pada tanggal 19 Sep 2020
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel

10/10 Sangat Bagus

Guzel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Отель супер!
Все было замечательное ,была в Этом отеле с 14.09.20по 18.09.20 ,просторные чистые номера,приветливый русскоговорящий персонал и очень вкусные сытные завтраки!
Menginap 3 malam pada bulan September 2020
Tanggapan dari Avatif Eve CENET pada tanggal 19 Sep 2020
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel

10/10 Sangat Bagus

Ismail

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020
Tanggapan dari Avatif Havva CENET Owner pada tanggal 19 Sep 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Bagus

Nawars

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2020
Tanggapan dari Avatif Havva CENET Owner pada tanggal 14 Sep 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

AR, London

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel staff at reception on both day and night shifts were very welcoming, friendly and helpful. The decor of the room matched that as advertised, this was very important to us as this was one of the reasons we chose this hotel. The hotel is perfectly located for access to both tram and metro stations. It is also just a few minutes walk from the high street where you will find a large range of eateries and shops. We had a very enjoyable stay and even on the last day when we had checked out and were waiting in reception for our taxi to arrive, the friendly porter offered us tea and coffee, small gestures mean a lot. Great staff, great service, highly recommended hotel. Would definitely stay there again.
Menginap 5 malam pada bulan Agustus 2020
Tanggapan dari Avatif Havva CENET pada tanggal 31 Agu 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

2/10 Sangat Buruk

Aimée

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2020
Tanggapan dari avatif havva cenet pada tanggal 24 Jul 2020
What kind of trouble did you miss, you give unscrupulously 2 points. You have marked very good things before. We do not like the region and do not decrease the value of the hotel.

10/10 Sangat Bagus

Igor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2020
Tanggapan dari Ирина Романова pada tanggal 7 Jul 2020
Благодарим Вас за отзыв . Будем рады видеть Вас снова

8/10 Bagus

Faz, London

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Stated for 1 week there. Good value of money. Overall good hotel
Menginap 7 malam pada bulan November 2019
Tanggapan dari EVA pada tanggal 20 Mar 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Sangat Bagus

Khethiwe

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sweet and comfy stay
Great hotel was there for business, I will surely sleep there again on my next visit.
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Havva pada tanggal 4 Mar 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Sangat Bagus

ANDREY

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Хороший отель за хорошие деньги
Отель новый. Чисто. Хорошая сантехника. Доброжелательный персонал. Хороший завтрак. Хороший WIFI. Два быстрых лифта. Хорошее месторасположение. Напротив отеля мечеть. Утром молитва. Лучше жить в номере с окнами во двор.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari eva pada tanggal 4 Mar 2020
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel Avatif Eve CENET

10/10 Sangat Bagus

Naida

Traveler bisnis, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Великолепно !!!
Искала отель в районе Лалели, чтобы было одинаково близко к остановке трамвайной линии и двух веток метро... и при этом отель был чистым, со свежим ремонтом, хорошими отзывами и по приятной цене! Летаю в Стамбул часто, останавливаюсь в разных отелях, этот отель один из лучших за эти деньги ... спасибо девушке Ире, которая даже без моей просьбы предложила номер классом выше без доплаты на 6 этаже ... Рекомендую этот отель всем, кто не готов платить большие деньги за качественное проживание!
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari EVA pada tanggal 29 Feb 2020
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel Avatif Eve CENET

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
El hotel es muy limpio y tranquilo..el desayuno no es de 4 estrellas..no hay pan caliente ni horno para calentarlo..solo té turco, no hay variedad..zumos de bote en la maquina..
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari RECEPTION pada tanggal 29 Feb 2020
GRACIAS POR TU COMENTARIO. TE ESPERAMOS LA PRÓXIMA VEZ

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel located in a good area. Good for shopping,transportation restaurants.
Menginap 5 malam pada bulan Februari 2020
Tanggapan dari havva pada tanggal 26 Feb 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Sangat Bagus

Nadin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari havva pada tanggal 22 Feb 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Sangat Bagus

Sam159, Drome

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Hôtel propre personnel sympa bien placer je retournerai sans hésitation
Menginap 7 malam pada bulan Februari 2020
Tanggapan dari FRONT DESK pada tanggal 20 Feb 2020
MERCI POUR VOTRE AVIS . NOUS VOUS ATTENDONS LA PROCHAINE FOIS

10/10 Sangat Bagus

Mohammed, Nürnberg

Disukai: Kebersihan, staf & layanan
Wae sehr schön und die mietarbeiyer sind sehr nett
Menginap 10 malam pada bulan Januari 2020
Tanggapan dari Havva pada tanggal 8 Feb 2020
Sehr geehrter Gast, vielen Dank für die Gelegenheit, unser Hotel zu bewerten. Wir freuen uns zu hören, dass Sie einen guten Aufenthalt hatten. Wir freuen uns zu hören, dass Sie Ihr Zimmer genossen und alle Einrichtungen des Hotels genossen haben. Wir freuen uns zu hören, dass das Personal im Dienst war! Positive Bewertungen zu erhalten, ist das Motivierendste für uns! Vielen Dank, dass Sie sich für uns entschieden haben. Wir hoffen, Sie beim nächsten Mal wieder bei uns begrüßen zu können! Viele Grüße vom Grand Marcello Hotel Familie Avatif Havva CENET Besitzer

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari IRYNA ROMANOVA pada tanggal 31 Jan 2020
THANK YOU VERY VERY MUCH FOR YOUR FEEDBACK

10/10 Sangat Bagus

Rmzn, Strasbourg

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Établissement Très fiable, et propre, proche des services de transports.
Menginap 5 malam pada bulan Januari 2020
Tanggapan dari Avatif Havva Propriétaire CENET pada tanggal 27 Jan 2020
Cher client, Merci beaucoup de m'avoir donné l'occasion de revoir notre hôtel. Nous sommes heureux d'apprendre que vous avez passé un bon séjour. Nous sommes heureux d'apprendre que vous avez apprécié votre chambre et apprécié toutes les installations de l'hôtel. Nous sommes heureux d'apprendre que le personnel était de service! Recevoir des critiques positives est la chose la plus motivante pour nous! Merci de nous avoir choisis, nous espérons vous accueillir de nouveau la prochaine fois! Salutations de Grand Marcello Hotel Family

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Avatif Havva CENET Owner pada tanggal 21 Jan 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

Pradeep, Istanbul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Yes very nice beutifull place near the shopping centre restaurants
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 2 Jan 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

Svetlana

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Все понравилось, только напротив мечеть. В 6.50 каждое утро будит
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Avatif Eve CENET pada tanggal 24 Des 2019
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sauberes Hotel, nettes Personal und zentral gelegen.
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 21 Des 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

WAEIL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Great experience . I definitely will come back again.
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 19 Des 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

Beata

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 19 Des 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

Azam

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 19 Des 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, fasilitas
Cups in the room were used and dirty. Tea Spoons stcin#king from the previous user, even for the following day the cups were still unclean atahis made me feel sick. the room was clean, but tea area was filthy including used tea bags on the tray
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 17 Des 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

Vadim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Отличный отель
Заселили рано утром. Обслуживание отличное. Расположение хорошее. На сообщение (запросы) реагировали быстро. В целом отель заслуживает высокой оценки.
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Grand Marcello Hotel Avatif Eve CENET pada tanggal 17 Des 2019
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr gut Personal sehr nett Kann ich auf jeden Fall weiterempfehlen
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 17 Des 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

Margarita

Menginap 4 malam pada bulan Desember 2019

8/10 Bagus

Pavol

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2019
Tanggapan dari Avatif Havva CENET pada tanggal 25 Nov 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Bagus

Despoina

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019
Tanggapan dari Avatif Havva CENET pada tanggal 25 Nov 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

6/10 Cukup Baik

NOELIA MARIA

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Decepcionante hotel
Hotel algo alejado de la zona más turística pero accesible andando, a 5-10 min hay restaurantes donde cenar. Acceso complicado por la gran cantidad de escaleras. El personal de recepción es amable pero con inglés poco fluido. Habitación amplia y limpia, cama cómoda. Desayuno poco variado y con un café terrible. Se les solicitó cama de matrimonio desde hotels.com y entendieron camas separadas. Nos pusieron en una habitación triple con las camas separadas, cosa que resolvieron juntando dos camas. Lo mejor del hotel la camarera de pisos, amable, educada y que limpiaba francamente bien..
Menginap 5 malam pada bulan November 2019
Tanggapan dari avatif havva pada tanggal 21 Nov 2019
hola Gracias por tu comentario en primer lugar. Creemos que está engañando a los invitados. En primer lugar, nuestra región es la región donde acuden tanto los clientes de compras como los turistas (qué información está escrita en el sitio cuando realiza la reserva). El hotel está ubicado en la plaza que está hasta las escaleras y esto es una ventaja, una zona donde puede alojarse cómodamente sin ruido del tráfico, etc. y a solo 1 minuto a pie del tranvía en metro. Como el hotel es completamente nuevo, todas nuestras camas tienen cremalleras con colchonetas, obtenemos camas gemelas cuando queramos, camas grandes cuando queramos. Si miras detenidamente la imagen, pones tu habitación grande y cómoda. Además, su reserva también dice que quiero 2 camas (por lo que no sabe lo que quiere comentar). Quiero dos camas significa dos camas individuales, no la cama grande. Estaremos muy contentos si no engañas a otros futuros huéspedes por las cosas que lees y escribes mal. Además, su tarjeta no funcionaba, cancelaríamos que haya venido, era información incorrecta. Si anotara cómo deseaba la habitación correctamente, prestaríamos atención a sus notas. Me dieron la habitación según tus notas. También encontraste el hotel, nadie te dio una habitación forzada o forzado a elegir el hotel. Recomendamos que sea justo y sin injusticias con las personas que trabajan.

8/10 Bagus

ileana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan November 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 21 Nov 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good (but not excellent) location for tourist, convenient transportation.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 21 Nov 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

Aleksandr

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 11 Okt 2019
Dear Guest Aleksandr , Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Its not our first time in Grand Marcello.Honestly we were very dissapointed with the hotel this time.Not same condition as it was on our last stay 1 month ago.Dissapointed with the unacceptable behaviour of some staff,with the rooms condition and overall the atmosphere was quite strange and not friendly at all.Hope it ll change somehow,as our impression of first trips was awesome.
Menginap 5 malam pada bulan Agustus 2019
Tanggapan dari avatif havva cenet pada tanggal 23 Agu 2019
Hello there , When you first arrived the rooms were empty and you received a very spacious room, the double room you received was upgraded. The month of August was very busy and we had to give them rooms if you are what you took. The staff here was not friendly, not to say, the hotel was not available, otherwise nothing has changed. We'il wait for you again.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location for business Very clean rooms Delicious breakfast with wide variety Helpful and welcoming staff I would really recommend it for a stay
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 29 Agu 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

Yana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 26 Agu 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I enjoyed my stay at the hotel and ended up staying for 6 nights instead of one night I had initially booked for. The staff were extremely helpful and professional. Inan at the front desk was superb.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Avatif Havva CENET Owner pada tanggal 29 Agu 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family