Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
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Reviews of Kilya Hotel

3 out of 5
Kilya Hotel
Kumköy (Kilyos) Mah, Kalecik Cad. No:29, Sariyer, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 52 out of 143 reviews" "
Rating 8 - Good. 50 out of 143 reviews" "
Rating 6 - Okay. 23 out of 143 reviews" "
Rating 4 - Poor. 5 out of 143 reviews" "
Rating 2 - Terrible. 13 out of 143 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and a hotel pool give a fantastic feel to the place. Breakfast was substantial, offered lots of options and looked fresh. Plenty of food options around for dinner.
Stayed 1 night in Sep 2023
Response from Kilya Hotel on 11 Oct 2023
Dear Guest,Thank you for your thoughts.We will always be happy to host you.

10/10 Excellent

Evgeny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
What I liked - super friendly and helpful staff! What I didn’t like - some random dog peed on my backpack while I was unloading luggage from taxi, I ran to the dog to spook it away - it went around the taxi and tried to pee on my luggage bags…
Stayed 1 night in Sep 2023

10/10 Excellent

Aslen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a super weekend I highly recommend
Stayed 2 nights in Jul 2023

2/10 Terrible

Mufid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Experience in this hotel I won’t wish to anybody. AC didn’t worked whole night and organisation’s of taxi in the morning was totally unorganised. Almost I miss the flight…😤
Stayed 1 night in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel service could be better.
Gorgeous hotel with views , pool bar poor service for international travellers. Breakfast great service but no choice of coffee as machine broken as was toaster !
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Not so comfortable
I’ve stayed here before in the winter and found it pleasant. Though this time it was late May and the weather was warm (and the room hot from being in the direct afternoon sun) the centrally controlled wall heater/A/C unit was still set to ‘winter mode’ and, therefore, the A/C was inoperable. The only option for cooling the room was to leave open the balcony door. The room was right above the outdoor restaurant that played music until around 10:00 pm. Quite annoying when I needed to get some sleep before an early flight the next morning. The hotel itself is in need of an update but is clean and basic. The ‘king size’ bed was no more than two twin beds pushed together with a king size sheet, leaving a gap in the middle of the bed. The view from the balconies overlooking the Black Sea is fantastic.
Stayed 1 night in May 2023

8/10 Good

ayse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to visit off season if you're looking for relaxing atmosphere with black sea wave sounds. However, Wi-Fi at he hotel was disappointing.
Stayed 1 night in May 2023

4/10 Poor

Yuen Yee Jessica, Etobicoke

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stated there was shuttle service on Expedia but turned out no shuttle service. Rooms are extremely outdated. Water drain in the shower was clogged and water spilled out from it. You really only paid for the view.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant except for stray dogs at night
Hotel is quaint and comfortable. Village of Kilyos is a pleasant place to stay in and of itself, except at night the stray dogs in the area wander, bark, and howl much of the night, which was not so peaceful.
Stayed 1 night in Feb 2023

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall stayable spot, although we had a few issues with our first room & bathroom (smell, missing shower door, door to bathroom didn't close or lock, and not clean). The property moved us to a new set of rooms after we brought it to their attention. Both rooms were a lot better.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab place to chill back
fab views of the dead sea, friendly staff and clean air!!
Stayed 4 nights in Oct 2022

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Ashraf

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This town was one of the recommended towns to visit in Turkey. The town has a beautiful coastal shore; but unfortunately, it does not have any public beaches. All the beaches are private and they are only accessed if you are a family or a couple. The hotel has no water access. Very old hotel, with small rooms and extremely small showers. I would not recommend this hotel or visiting the town.
Stayed 2 nights in Sep 2022

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel with great pool and views from sea facing rooms. Helpful staff. Food was nice but service very slow. Wedding guests prioritised over regular guests. Nice beaches (all with entry charges). Not a lot else to do in the town.
Stayed 1 night in Sep 2022

8/10 Good

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location with multiple dinner venues. Kilyos is a small beach town with friendly people and nice beach access. The hotel is clean but there were indicators that maintenance was needed. My room had a light switch that was defective and a broken tile in the elevator caught my attention. Housekeeping did not come in during my stay and toilet paper consisted of partial rolls.
Stayed 2 nights in Aug 2022

4/10 Poor

sulaiman

Stayed 3 nights in Aug 2022

6/10 Okay

mustafa

Travelled with family
I was charged extra day despite I was promised that extra day will be returned I have yet to receive it. I reserved a room for three adults but received one double bed room initially. I was given additional room for the first night and supposed to be moved to three person room next day. Did not liked the idea moving to different room next day left the hotel and asked for refund.
Stayed 2 nights in Aug 2022

8/10 Good

Neven

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family review in Kilyos
I really enjoyed the location of the hotel, Pool was spotless. Rooms were clean and comfortable. Staff could learn to smile more.
Stayed 4 nights in Aug 2022

2/10 Terrible

Dayan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good view of black sea but AC in our room did not work and it was very hot!
Stayed 1 night in Aug 2022

8/10 Good

Olga

Travelled with family
Liked: Staff & service
Pros: Location-the hotel is only 20 mins from the airport, away from the city, in a quaint village with narrow streets and cute restaurants. The beach is right there. Views-the sunsets are breathtaking. Splurge on a room with a view! Restaurant-the food in the hotel restaurant is delicious Pool-the saltwater pool is overlooking the sea, the pool bar is convenient, although service sluggish Service-the front desk staff do seem eager to help, not all of them speak English, but they try. Restaurant staff is also pretty good. Bar service by the pool-not good. Be prepared to wait for your drinks. Sometimes they have to go find the bartender to mix a drink, and it takes a while. A couple of times it didn’t happen at all. Cons: Rooms-rooms are basic and could use a facelift. My room was not very clean, particularly the bathroom floor. I didn’t tell the staff, since I was out of the room all day. My room was not cleaned at all during my three-day stay. AC-the air conditioner in my room wasn’t working properly, again I didn’t complain and just slept with my window open. Beach-it not the hotels fault since it’s public beach, but it’s just awful. Full of trash and plastic pieces. Just really really sad. And they charge $2-4 per person. Good enough to take a walk at sunset though. To conclude, I would return because of the value and the food and the authenticity of the village.
Stayed 3 nights in Jul 2022

6/10 Okay

Gabriella

Liked: Cleanliness
Stayed 3 nights in Jul 2022

4/10 Poor

Ekaterina

Travelled with family
Disliked: Cleanliness
This place needs new staff or management.
Front desk doesn’t seem to care about any of your issues. I didn’t realized they had smoking rooms when I was booking, so after check in I asked if I could switch mine to non smoking (I get really allergic) Reply - we are full. Literally that’s all they said. The most annoying thing - hotel was half empty, there were rooms available online on all the booking websites so that was just not true…. No people at the pool and at breakfast. Today we are leaving and the same rooms are still empty…. If they were more expensive it could have been communicated and I’d gladly pay extra to change my room, but everyone at the front desk was extremely short. Full. Conversation over. I didn’t have remote for my AC, went to get a new one, it also didn’t work. AC blasting cold air, temperature switch isn’t working, it’s impossible to completely turn it off also for some reason. Safe doesn’t work. I had a fridge, my parents didn’t even have that in their room. Stains everywhere, not just on the floor, on the curtains too… Breakfast- I guess I was fine for the price. One positive thing about the place - nice clean deep pool with a view of the sea. Super nice teenage kid helping guests at the pool, he’s also the only person speaking English. Honestly- this could have been a 4 stars review if only I was heard and not brushed off at the front desk.
Stayed 2 nights in Jul 2022

10/10 Excellent

Irina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice personnel, great view of the sea!
Stayed 1 night in Jul 2022

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Wanda, Garden Grove

Travelled with family and small children
Liked: Cleanliness, amenities
The property was nice but the AC was broken and the 4th floor room was an oven. With my sleeping baby after a long day of traveling in the afternoon heat, this was not good. I called them several times and went down to front desk several times. I asked for help but they said that they would just turn it on somehow. Each time the AC would go on for a couple of minutes and then shut down again. They sent their son to fix it and he said he would get us a new remote, which we never received. At the end of the day I just gave up. Eventually the room cooled down at night when the breeze hit. I just cannot believe how unprofessional they were.
Stayed 1 night in Jun 2022

6/10 Okay

Vilma

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 8 nights in May 2022

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sea view rooms with the sound of the ocean waves.
Stayed 4 nights in Sep 2021
Response from Tulin on 17 Sep 2021
Thank you for your comment. King Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Location of the hotel, view and food was amazing. Rooms were small, hallway was smelling like an ashtray.
Stayed 1 night in Jul 2021
Response from Tülin on 31 Aug 2021
Thank you for your comment King Regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
If you book this hotel based on the pics you are in for a bit of a disappointment. Pros: The location is very nice since it is by the water and the staff does their best. Unfortunately, that's about it. Cons: It costs the same, if not more (due to the tolls) to go from the Airport to Kilya compared to going from the Airport to anywhere in Sultahamed or the other side of the Bosphorus. The center of that area is composed of only a couple of streets with mostly beach-related items. So, if you are planning on buying gifts before going home, this is not the place. The entire hotel looks a bit run down. The rooms were normal size, but the bathrooms were extremely small. Especially the shower. I truly don't think anyone size greater than medium would fit comfortably. If you are claustrophobic or need to shave your legs...keep the shower door open. Not sure if we would have asked for a comforter they would have provided, but the room did not have one when we first got it. Also, even on the 4th floor and with everything close you would still hear the noisiness and the music from the pool. I say this, 'cause the pics look very relaxing. Disclaimer: This review is only based on a few hours. We were supposed to stay the night, but that seemed too long and a bit painful. So we booked another hotel by the Galata tower to try to save some of the time lost. Best decision ever!
Stayed 1 night in Jul 2021
Response from Tülin on 31 Aug 2021
Thank you for your comment King Regards

10/10 Excellent

Abdurrahman Meliksah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
COVID protocols are not followed specially during breakfast. They didn’t have coffee with milk for breakfast but instead Turkish coffee. Seafood restaurant experience was terrible. It was the worst dining experience during my whole stay in Turkey . I was happy though with the sea view from the balcony.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The AC got broken since 10 pm till morning and the weather temperature was around 30 degrees C. It was a horrible night
Stayed 1 night in Jun 2021
Response from Tülin on 31 Aug 2021
Thank you for your comment King Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Very nice sea view
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport, excellent view and foods.
Stayed 1 night in Jun 2021
Response from Kilya Hotel on 7 Jun 2021
As Kilya Hotel family,we were very happy. Thank you very much King Regards

6/10 Okay

beyan

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2020

10/10 Excellent

liz, ny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
boutique hotel near a small town. very close to beach. staff helpful. room clean.
Stayed 2 nights in Nov 2020

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Kilyos. The wiev was perfect. Breakfast great. Lovely hotel.
Stayed 4 nights in Oct 2020

10/10 Excellent

Sunjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and very friendly staff
I had a great short stay at Kilya hotel. I would recommend to anyone and for sure I would consider to return to this hotel. Things that are great: Location / Food/ Staff /Room view Things that can be improved: Wifi in the room ;) Although in the Lobby was good Sometimes difficult to communicate with staff as many of them do not understand English (although this is not a blocking point)
Stayed 1 night in Sep 2020

8/10 Good

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Get the Sea View
Good bang for your buck. Can ask for a better room and the breakfast is great. Get the sea view, it’s worth it.
Stayed 6 nights in Sep 2020

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay for an airport hotel
great place to stay for an airport hotel - would not come here for pleasure - beach not that inviting but some charming seafood restaurants in the area
Stayed 2 nights in Sep 2020

8/10 Good

russell

Business traveller
Liked: Staff & service
Stayed 3 nights in Sep 2020

8/10 Good

khaldoon

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2020

10/10 Excellent

Kareem

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2020

8/10 Good

ozgur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Kilyos but internet needs to improve
It is very good location plus very good breakfast.internet connection very bad. Staff very helpful .
Stayed 5 nights in Jun 2020

8/10 Good

Obada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Marc

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a miss.
Terrible, Jetted bathtub. Not sure where that was. Satellite tv? Still running old analog with half channels missing and not on large screen as discribed. Breakfast selection very poor. Restaurant wasn't open and probably would have got food poionibg if it was. Noise all through the night and walls very thin.
Stayed 5 nights in Jan 2020