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"Nice breakfast with gluten free options. Unfortunately, the check in was terrible. Guy at the reception was unpleasant and ignorant. Despite my querries the day before our arrival, nobody from the hotel ever replied. Let alone told us there is no transfer after 10pm and that due to restricted parking one has to walk the bags about a kilometre from the car to the hotel. Not fun when it is late. One is tired and let alone has forgotten something in the car.. Fortunately, lovely lady at the reception called Neve has smoothed things up in the morning. Just that the night staff spoiled what otherwise would have been a fantastic experience."

" bartender was great"

"This was the most relaxing stay. The thermal pool is a game changer. The spa services were top notch. The brunch was unreal. Staff were lovely. Would absolutely stay again!"

"I had a deluxe balcony room. It’s says queen bed. It was 2 singles pushed together with 2 single comforters. Hated it. No coffee or tea in room. No mini bar Hated the shower you had to climb in bathtub to shower. The shower was on the side of the bathtub. Horrible shower doors Breakfast was ok if you got there ay 8am. If you got there at 9 am most things had gone or were cold. Not one of my favorite stays"

"Great location for walking to the Olympics center."

"Was the best hotel i have ever been at "

"The hotel was cute, with good views from the restaurant. The staff was nice. It is up on the hill, so the town is not easily accessible. What is not listed, and should be, is how to get to the hotel. Uber, Lyft, public transportation was not an option for us. But, I called the hotel and they have a free shuttle. There was nothing on the listing as it would have been helpful to know. The shuttle is free and takes you to and from town."

"Very good service . Excellent breakfast, great facility. "

"Room was clean and had great amenities, very warm and comfortable"