Search Hotels in Itaocaia Valley, Rio de Janeiro

"I really enjoyed my stay at the Rio. I was fortunate enough to stay in one of their renovated rooms near the top floor, and it was incredible. The new soft bed, the room decor was fresh and the VIEW from the balcony was incredible. Breakfast on the first floor was very well displayed, and the staff at the hotel was very welcoming. Can’t forget the rooftop pool and restaurant. Make sure you check it out. I will definitely return."

"Everything was perfect from the breakfast buffet to the pool rooftop view which was amazing!! The bellhops were the best especially the one they call J. And also Matteu. "

"The breakfast was excellent. Nevertheless, the room was horrible. The room was very when I checked in. Housekeeping didn’t sweep the floor my entire stay. There was no towels in the room. I had to request towels each evening. "

"Beautiful place."

"Amazing location, rooms, staff, service."

"Room overlooking the beach was outstanding."

"Let me start by saying the hotel is beautiful, I booked a Junior suite & it was stunning. Unfortunately, our experience at Nacional was disappointing. We arrived for a 5 night stay on Easter Sunday Apr 5th & on arrival the front desk told us we didn't have a reservation even though we'd fully prepaid for our room through Expedia. I showed them copies of the confirmation on the app, the printed email showing it was paid & the message the hotel sent us through the Expedia app the day before providing us with check-in details. After about 30 minutes they found our reservation but in their system it was for the 6th not 5th & they told me to contact Expedia, because it was an Expedia problem, not theirs. I contacted Expedia who confirmed we clearly had a reservation from the 5th-10th, but since it was Easter Sunday the hotel said the only way they can let us check in was if we paid for the night of the 5th & they'd sort it out the next day. So we paid & it turned out the hotel charged it to us as a cash advance instead of a credit card charge, the next day they cancelled the charge, but due to how they processed it we lost out on the exchange & were charged a cash advance fee, When I asked them to fix it they told me to take my issue up with Expedia & my bank. Unfortunately, it didn't get better, they treated us like 2nd class guests during our stay. Housekeeping decided to skip our room on day 1 even though we reminded them twice & we had to ask for towels daily. SO DISAPPOINTING"

"Thought it had a pool when booked but no pool. The rooms were clean but overall the hotel just felt small and cramped. The elevators were also super slow. "

"The services is very good! Hope I could have bigger room."