Search Hotels Near JR-East Shiki Theatre HARU / AKI, Tokyo

"Excelent stay. Extremely friendly staff and a plethora of amenities at your disposal."

"My stay at Fairmont Tokyo was nothing short of exceptional. From the moment I arrived until the moment I checked out, I genuinely felt like royalty. Every detail of the experience reflected care, refinement, and a level of hospitality that is increasingly rare to find.The hotel itself is stunning — brand new, impeccably clean, modern, elegant, and thoughtfully designed in every respect. The attention to detail throughout the property is remarkable, from the beautifully curated interiors to the calm, luxurious atmosphere that makes you immediately feel at ease. The elevated views over Tokyo only add to the experience. What truly made the stay unforgettable, however, was the people. Jane at the front desk was absolutely fabulous — warm, professional, attentive, and genuinely invested in making sure every aspect of my stay was perfect.Housekeeping maintained the room flawlessly each day, always with incredible care and precision. The bell staff were consistently courteous, welcoming, and eager to assist. A very special thank you as well to Elaine del Rosario from in-room dining, who went above and beyond throughout my stay. No request ever felt too small or too ridiculous — every need was met with kindness, efficiency, and grace. That level of personalized service is what transforms a beautiful hotel into a truly memorable experience. Yet as a vegetarian, the food choices were very limited and the spa far too pricey. Nonetheless, bravo!"

"Hotel and staff is top notch as always. Very helpful and accommodating. "

"Very clean and good location"

"Great spot and clean hotel "

"The hotel is located close to Tokyo Station, making it easily walkable to and from the hotel. We did have our large luggage delivered (great service) for a nominal fee, so only had carry-on bag/backpacks. The 16th floor lobby has beautiful views of the city, including Tokyo Tower. The rooms are located in the ascending floors from there. They're well appointed but smaller overall. They could use a bit more space for laying out luggage, which can get tricky with multiple pieces. While there was a small closet, the room had a king size bed, so a little give and take. The hotel felt secure making it easy to leave belongings behind without worry while sightseeing, etc. It's definitely more in the business district, but felt comfortable enough for touring. We were unable to try the restaurant for dinner due to a child age minimum. We did try the breakfast buffet which offered Japanese dishes (i.e., miso soup, dim sum) along with a crepe station & traditional eggs, etc. Everything was temperature appropriate and very tasty. I would definitely consider staying here in the future, and enjoyed this one."

"Rooms were great. Size was not too small. The staff were very nice. Room was clean upon arrival. Would highly recommend and definitely will be back next time I am in Tokyo. "

"This hotel was so great that we booked it again for the last leg of our Tokyo, Kyoto, Osaka, Tokyo trip. We will definitely rebook this hotel again."

"Excellent location, couldn’t fault our stay. Service was fantastic. Thank you!"