"Hi, I wanted to formally report several serious issues with Room 212 during our stay from May 27th through May 29th at the Ramada in Medford, Oregon.
Upon arrival, we found the frame around the door where the security latch/chain should be was ripped off. The security hardware itself is also not properly secured to the wall. The screws currently used are too short and do not appear to anchor into the wood framing, creating a safety and security concern.
Additional issues in the room include:
• Staining in the sink
• A continuously running toilet that appears to need repair
• Holes in the walls
• Rust in the bathtub and deteriorating caulking
• Significant buildup on the shower head
• Floors that were not properly cleaned or mopped, including sticky residue
• A duvet cover with sticky residue causing the fabric to stick to itself
• An extremely loud bathroom exhaust fan that sounds as though it is failing and needs maintenance or replacement
We also had concerns regarding the complimentary breakfast. The eggs were overly runny with visible liquid pooling and had an unusually sweet taste. The sausages were extremely dry, wrinkled, and appeared old. Additionally, there was no coffee available at the time we went to breakfast."
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