The beds are comfortable. The breakfast buffet is excellent—the spa is reasonable price and perfect. There are no airport shuttles. 45 - 55 min from the airport and far from the city center (downtown attractions). It was easy to use the Grab app to book the rides, and it was easy to negotiate with the driver for a day tour around the city for $50 from 10 am to 10 pm, which includes gas, pay parking, highway, and a driver meal. A few inconveniences: Some of the staff don't speak English. Laundry service takes one day. The hotel uses another company, which takes 24 hours. There was no iron in the room. I had to ask the receptionist, and offered to bring in the room. There's no ATM. Overall experience is excellent. I won't mind booking another time.