Jl. Iskandarsyah Raya no.64/65, Blok M, Jakarta, Jakarta
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 59 out of 168 reviews" "
10 - Excellent
59
Rating 8 - Good. 76 out of 168 reviews" "
8 - Good
76
Rating 6 - Okay. 19 out of 168 reviews" "
6 - Okay
19
Rating 4 - Poor. 9 out of 168 reviews" "
4 - Poor
9
Rating 2 - Terrible. 5 out of 168 reviews" "
2 - Terrible
5
8.4/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Business traveller
6 Sep 2023
Liked: Staff & service
Disliked: Cleanliness
overall cleanliness bad-shower head to be replaced
Verified traveller
Stayed 2 nights in Sep 2023
Response from Danang Triwidyantoro on 11 Sep 2023
Dear Valued Guest,Thank you for staying with us and for sharing your experience with us.We are very sorry regarding your inconvenient experience with our facilties and services. We well noted your concern, and we were moving forward to take necessary action on your valuable feedback. Have a pleasant day ahead, and we indeed look forward to welcoming you again in the next future.Sincerely Yours,Danang TriwidyantoroGeneral Manager Hotel GranDhika Iskandarsyah Jakarta
8/10 Good
Andrew
22 May 2023
Andrew
Stayed 5 nights in May 2023
Response from Danang Triwidyantoro on 14 Jun 2023
Dear Mr/Mrs. Andrew,Thank you for staying with Hotel GranDhika Iskandarsyah Jakarta. Thank you for rating that given to us.Please be sure that we always put in the work to keep our guests satisfied with our services and facilities.Have a nice day ahead and we hope to see you again in our hotel.Sincerely Yours,Danang TriwidyantoroGeneral Manager Hotel GranDhika Iskandarsyah Jakarta
Dear Mr/Mrs. Valued Guest,Thank you for staying with Hotel GranDhika Iskandarsyah Jakarta. Thank you for rating that given to us.Please be sure that we always put in the work to keep our guests satisfied with our services and facilities.Have a nice day ahead and we hope to see you again in our hotel.Sincerely Yours,Danang TriwidyantoroGeneral Manager Hotel GranDhika Iskandarsyah Jakarta
Would have been very good, if i was given a non smoking room as booked in advance. Reasons provided was no other non smoking room available, when was available during booking and payment made.
Comfortable hotel at reasonabke rate. Opposite Pasaraya shopping mall known for it's great local food court at the basement and traditional handicrafts. Perfect central location for business travellers and also ample gym equipment. Not too suitable for family as there isn't much to offer kids.
Wendi
Stayed 1 night in Dec 2018
Response from R Adi Sampurno on 17 Dec 2018
Dear Wendi,
Warmest Greeting from Hotel GranDhika Iskandarsyah Jakarta,
Thank you for sharing your experience during your stay with us by Hotels.com
We are delighted to know that you had a wonderful time with us.
This make us strive to always keep our standard to exceed our guests' expectations.
We are looking forward to welcome you back at Hotel GranDhika Iskandarsyah Jakarta.
Warmest Regard,
R Adi Sampurno
General Manager
Dear Anonymous,
Warmest Greeting from Hotel GranDhika Iskandarsyah Jakarta,
Thank you for give 4 star your experience during your stay with us by Expedia website.
We are delighted to know that you had a wonderful time with us.
This make us strive to always keep our standard to exceed our guests' expectations.
We are looking forward to welcome you back at Hotel GranDhika Iskandarsyah Jakarta.
Warmest Regard,
R. Adi Sampurno
General Manager
Hotel is located outside the city Center make sure get a room at the back of the hotel as it is located on a main road can be noisy . The facilities are good pool adequate gym local shopping Center Blok M has great local food taxi are on stand by the bed is comfortable and the pillows are great good cable channels . Breakfast is local food mainly you can get eggs omelettes toast tasty friend rice. Staff are great I was in a room the was noisy traffic and other guests were loud at night I told the staff in the middle of the night the upgraded my room place in a very quite room . The rates are good for the hotel the main shoppings are not too far away either if you leave early .
Omar
Stayed 2 nights in Aug 2018
Response from R. Adi Sampurno on 1 Oct 2018
Dear Omar,
Warmest Greeting from Hotel GranDhika Iskandarsyah Jakarta,
Thank you for sharing your experience during your stay with us by Expedia website.
We are delighted to know that you had a wonderful time with us.
This make us strive to always keep our standard to exceed our guests' expectations.
We are looking forward to welcome you back at Hotel GranDhika Iskandarsyah Jakarta.
Warmest Regard,
R. Adi Sampurno
General Manager
A nice hotel with excellent staff. A couple of minutes walk to block M shopping mall and the buses to the city centre and the north. Only slight gripe was the breakfast which was very extensive but extremely Asian...( it is Asia!) but a little muesli and normal tea would have been welcome.
If you know I complained about the space within 24 hours of my stay and you know I'm staying for a duration of 6 nights you should not mention about an upgrade "next time " you should of allowed me to upgrade the next day without extra pay, especially if it's my first time staying in your hotel for more than 5 days.
Stayed here for a couple of school reunions with friends living in South Jakarta. Easy in/out to the ring road.
Will
Stayed 2 nights in Aug 2017
Dear Will, Thank you very much for your wonderful reviews, this makes us strive to always keep our standard to exceed our guest's expectations.
We are looking forward to welcoming you back at Hotel GranDhika Iskandarsyah Jakarta.
Warmest Regards,
Hotel GranDhika Iskandarsyah Jakarta
Dear Mr. Cedric,
Warmest greeting from Hotel GranDhika Iskandarsyah Jakarta,
Thank you for sharing your experience during your stay with us by Tripadvisor Website.
We have reviewed your comment regarding our egg station. Your experience has brought our attention and motivated us on our service. As a newly built hotel, Hotel GranDhika Iskandarsyah Jakarta are constant pursuit of perfection. we are committed to provide you with the highest level of service and will eliminate the problems you experienced.
we sincerely hope to have another opportunity to welcome you back in our property in order for us to show our improvement and we will be at your service.
Warmest Regards,
Hotel GranDhika Iskandarsyah Jakarta
Hotel was full and got a room in the smoking floor. Being a non-smoker it was an uncomfortable thought but I must say the room wasn't smelling of smoke thanks to the air freshener and air cleaner. Staff was helpful to ensure that. Room otherwise was up too expectation though some parts of the bathroom is showing some age. Food and shopping choices in the local area is not great but acceptable. I think it's value for money and I'll come back to stay especially for business.
We had fun when we stayed at grandhika Nice pool area friendly staff great breakfast every morning
Rod
Stayed 6 nights in Jul 2017
Response from Deva Thurstyanto on 19 Jul 2017
Dear Rod,,
Warmest Greeting from Hotel GranDhika Iskandarsyah-Jakarta,
Thank you very much for your wonderful review, this make us strive to always keep our standard to exceed our guests' expectations. We are looking forward to welcome you back at Hotel GranDhika Iskandarsyah-Jakarta.
Warmest Regard,
Deva Thurstyanto
General Manager
Always wonderful, good breakfast.
But sometimes water loses heat...
Joyce
Dear Joyce,
Warmest Greeting from Hotel GranDhika Iskandarsyah-Jakarta,
We have reviewed your comments regarding hot water and would like to extend our sincere apology to you, we will take corrective action to prevent this thing happen again. youre comment have reached our attention and will be treated as our reference for a better future service.
Joyce, We sincerely hope to have another opportunity to welcome you back in our property in order for us to showcase, our improvement, and we will be at your service.
Warmest Regards,
Deva Thurstyanto
General Manager
8/10 Good
Verified traveller
7 Mar 2017
Liked: Cleanliness, staff & service, room comfort
nICE HOTEL CLOSE TO MY OFFICE
Wine is too expensive and dinner has limited options. It a pity the bars dont have more choice.
Service was great - all staff very friendly. Room and bed very comfortable. The breakfast had a lot on offer, but honestly didn't taste very good, for example the bread was stale, the jam is a fake syrup, and juice was a squash. Could be the local food was better. But super friendly and would stay again, and just not get breakfast.
Christopher
8/10 Good
JOHN, New Zealand
9 Nov 2016
Liked: Cleanliness, staff & service, room comfort
Pleasant Indonesian Hotel Near Blok M & PLN
Aside from Buffet, limited dining room and bar options.Few foreigners but pleasant atmosphere, friendly staff but automatic piano all day can be wearing.
I enjoyed to stay here, the staffs are very nice. The food is good.
The only issues, the bathroom size is bigger. It took more space for the bedroom.
The side road in front of hotel is difficult to walk.
So easy to go to Blok M mall and another shopping center. The breakfast is delicious and the room is clean. However, the size of room still to small. Need big room for this price.
The hotel is situated in Melawi area where Block M is. It is a walking distance to Blok M Square, Blok M Plaza and 3 other malls. It's about 10 mins walk to Taman Sari Mustika Ratu Spa in Kebayoran one of the best Spa we've gone to and we had our dinner at a seafood restaurant call "Cut the Crab" which is about 300 meters from the Spa. It's a great and cheap get away for the weekend. With the bad Jakarta traffic jam, this place is superb time saver as everywhere is walking distance.
I have stayed in this hotel before as a walk-in guest several times before and have never been disappointed. The staff are very helpful and even assisted me to change flights due to a family emergency at home. When in Jakarta, this would be my first choice due to excellent service, good food, convenient location and cleanliness.
SHAHIDIN
4/10 Poor
Howard James, Singapore
13 Feb 2016
Liked: Cleanliness
Disliked: Staff & service, room comfort
Not as good as hoped, no value for money.
Room very basic, though two people staying only one seat. Bathroom small and basic. Toilettries poor. Internet TV doesn't provide the channels advertised, especially international channels replaced by boring Indonesian channels. Buffet breakfast poor. A lot of street noise, traffic noise
New building, very beautiful lobby, nice rooms. The restaurant could be much better, considering the price of dishes (we paid 800IDR for the dinner for 2 with no alcohol drinks). Also I saw a roach in the restaurant. The reason I gave only 2 for the room comfort is that it was impossible to switch off the light in the wardrobe, because it had only one sliding door instead of two. I couldn't sleap well because of that light. The bathromm could have been cleaner, and there were toiletries only for one person although there were 2 guests.
Sasha
8/10 Good
Mooyoung
23 Jan 2024
Mooyoung
Stayed 2 nights in Jan 2024
Response from Danang Triwidyantoro on 12 Feb 2024
Dear Mr/Mrs MooyoungThank you very much for your nice ratings.We are looking forward to welcome you back for another great stay with us.Warmest Regards,Danang TriwidyantoroGeneral Manager Hotel GranDhika Iskandarsyah Jakarta